Physician leadership at 110 healthcare organizations have rated Epic and Cerner highest for acute care EMR usability over the past two years, according to the latest KLAS report. The latest KLAS report, entitled “Physician Leadership Weighs In on Acute Care EMR Usability,” finds:
– Epic leads the industry in usability performance
– Cerner’s customers are making the most usability progress
– MEDITECH has distinguishes themselves as having “made up the most ground.”
KLAS Report Background
As part of this report, KLAS interviewed physician leadership at 110 healthcare organizations across the country. In addition to collecting data about the usability of the various modules (physician documentation, CPOE, medication reconciliation, problem lists and CDS), KLAS asked these leaders to give perspectives on three overarching aspects of acute care EMR usability: productivity, effectiveness and user interface. The results were then compared to usability performance metrics from KLAS’ last usability report two years ago to create a holistic view of each of the product’s progress since 2013.
“It is not surprising to hear physicians say that EMRs are better at enhancing their effectiveness than their productivity,” said Jonathan Christensen, KLAS report analyst in a statement. “What is surprising is how much improvement still needs to be made in areas like physician documentation and, in light of meaningful use pressures, how much some modules lack adoption.”