On Friday, KLAS released their annual Best in KLAS Awards for Software and Professional Services report, a high level overview of performance ratings for vendors offering software, professional services, and medical equipment to the healthcare industry. Each year, ratings are compiled from evaluations received during the 12-month period prior to its publication from healthcare professionals in North America. New segments in this report include:
– Population Health
– Urgent Care
– Alarm Management
– CDI Services
This report also highlights shifts in product performance, upcoming products and services to watch, and the continual efforts vendors are making to produce quality options. Here is an in-depth look at this year’s Best in KLAS awards by software and professional services below:
2014 Software
Acute Care EMR
Software products that provide core inpatient functionality, including CDR, order entry (including CPOE), results reporting, and/or clinician charting and documentation.
1 | Epic EpicCare Inpatient EMR | 89.3 | |
2 | Cerner Millennium PowerChart | 79.1 | |
3 | Allscripts Sunrise Clinical Manager | 75.4 | |
4 | MEDITECH C/S Enterprise Medical Record 6.0 | 67.2 | |
5 | Siemens Soarian Clinicals | 64.9 | |
6 | McKesson Paragon Clinicals | 59.2 |
1 | Cerner CommunityWorks Clinical Suite | 74.9 | |
2 | MEDITECH C/S Enterprise Medical Record 6.0 | 71.6 | |
3 | Healthland Centriq Clinicals | 70.3 | |
4 | McKesson Paragon Clinicals | 69.2 | |
5 | Siemens Soarian Clinicals | 67.9 | |
6 | MEDHOST Enterprise Clinicals (HMS) | 66.9 | |
7 | CPSI Patient Care/Clinicals | 58.9 |
Ambulatory EMR
Clinical software solutions that provide charting, orders, prescriptions, and/or other EMR functionality.
1 | Epic EpicCare Ambulatory EMR | 88.6 | |
2 | athenahealth athenaClinicals | 77.6 | |
3 | Allscripts Sunrise Ambulatory Care | 76.0 | |
4 | Cerner PowerChart Ambulatory | 73.1 | |
5 | eClinicalWorks EHR | 67.0 | |
6 | NextGen EHR | 62.2 | |
7 | Allscripts TouchWorks EHR | 58.1 |
1 | Epic EpicCare Ambulatory EMR | 84.1 | |
2 | SRSsoft SRS EHR | 82.8 | |
3 | athenahealth athenaClinicals | 81.6 | |
4 | Greenway PrimeSUITE Chart | 70.9 | |
5 | eClinicalWorks EHR | 69.4 | |
6 | GE Healthcare Centricity Practice Solution EMR | 66.9 | |
7 | Allscripts Professional EHR | 66.7 | |
8 | NextGen EHR | 61.3 | |
9 | Allscripts TouchWorks EHR | 55.0 | |
10 | McKesson Practice Partner | 47.7 |
1 | Cerner PowerChart Ambulatory | 84.3 | |
2 | Amazing Charts Amazing Charts | 83.3 | |
3 | SRSsoft SRS EHR | 81.0 | |
4 | athenaClinicals | 80.9 | |
5 | Greenway PrimeSUITE Chart | 79.1 | |
6 | Aprima EHR | 78.2 | |
7 | AdvancedMD EHR | 78.0 | |
8 | e-MDs Chart | 74.0 | |
9 | GE Healthcare Centricity Practice Solution EMR | 73.8 | |
10 | eClinicalWorks EHR | 73.4 | |
10 | Henry Schein MicroMD EMR | 73.4 | |
12 | NextGen Healthcare NextGen EHR | 65.1 | |
13 | Allscripts Professional EHR | 64.7 | |
14 | McKesson Practice Partner | 48.0 |
Practice Management
Practice management software focused on patient registration, scheduling, and billing.
1 | Epic Resolute/Prelude/Cadence Ambulatory | 89.1 | |
2 | athenahealth athenaCollector | 83.7 | |
3 | GE Healthcare Centricity Business (Ambulatory) | 75.2 | |
4 | NextGen Healthcare NextGen EPM | 74.4 | |
5 | eClinicalWorks PM | 74.2 | |
6 | Allscripts PM | 68.9 |
1 | athenahealth athenaCollector | 83.4 | |
2 | GE Healthcare Centricity Practice Solution PM | 76.7 | |
3 | eClinicalWorks PM | 75.1 | |
4 | NextGen Healthcare NextGen EPM | 74.6 | |
5 | Greenway PrimeSUITE Practice | 72.7 | |
6 | Allscripts PM | 69.2 |
1 | athenahealth athenaCollector | 87.5 | |
2 | Kareo Practice Management | 82.0 | |
3 | ADP AdvancedMD PM | 81.8 | |
4 | Greenway PrimeSUITE Practice | 81.5 | |
5 | Henry Schein MicroMD PM | 80.0 | |
6 | eClinicalWorks PM | 79.9 | |
7 | e-MDs Bill | 79.0 | |
8 | Allscripts PM | 77.7 | |
9 | GE Healthcare Centricity Practice Solution PM | 73.9 | |
10 | NextGen Healthcare NextGen EPM | 73.7 |
Clinical Decision Support – Care Plans
Solutions to facilitate the creation of treatment plans for nursing and other clinical disciplines based on current medical evidence to guide care delivery.
1 | Zynx Health ZynxCare (care plans) | 84.5 | |
2 | Elsevier CPM Resource Center (care plans) | 80.0 |
Clinical Decision Support – Order Sets
Solutions to facilitate the creation of physician order sets based on the most current medical evidence. The content is maintained and updated as medical knowledge evolves
1 | Wolters Kluwer ProVation Order Sets (order sets) | 82.3 | |
2 | Zynx Health ZynxOrder (order sets) | 82.1 |
Computer-Assisted Coding
Software that uses NLP (natural language processing) to analyze clinical documentation and produces appropriate medical codes.
1 | Optum Computer-Assisted Coding | 74.1 | |
2 | 3M 360 Encompass System (CAC) | 73.7 |
Health Information Exchange (HIE)
Health information exchanges (HIEs) are defined as non-owned hospitals, health systems, ambulatory entities, and/or other third parties that share/exchange patient data and other information. A private designation means that the majority of the HIE governance and funding is handled by a single IDN or hospital.
Medical Records Coding
Products targeted at coding medical records for reimbursement.
1 | Nuance Clintegrity 360 Coding | 86.8 | |
2 | 3M Codefinder | 84.0 | |
3 | Optum Web.Strat | 71.2 |
Population Health
Pre-packaged IT Solutions that provide analytics and care management functions to understand, analyze, and proactively manage patient populations.
1 | Phytel Phytel Population Health Management Suite | 88.8 | |
2 | Optum Optum One Population Health | 80.1 |
Revenue Cycle – Charge Capture
Tools that automate the billing audit process to aid in billing compliance and to improve reimbursement via identification of missing charges. These tools help to identify systemic problems related to the charging process. This technology typically replaces the need for manual charge reviews.
1 | Craneware Bill Analyzer | 94.4 | |
2 | MedAssets Charge Capture Audit | 82.4 |
Revenue Cycle – Chargemaster Management
Products providing tools to manage the chargemaster file for regulatory compliance and to maximize revenue.
1 | Craneware Chargemaster Toolkit | 94.2 | |
2 | MedAssets CDM Master | 87.3 |
Revenue Cycle – Claims Management
Products providing tools to reduce the number of denied claims.
1 | SSI Group SSI Billing (ClickON/AllNet/NetBilling) | 84.9 | |
2 | RelayHealth RelayAssurance (ePREMIS) | 83.6 | |
3 | MedAssets Claims Management (XClaim) | 81.1 | |
4 | Emdeon Claim Master | 79.6 | |
5 | Optum Claims Manager | 77.1 |
Single Sign-On
Systems allowing clinicians to sign on to a variety of disparate software solutions with one login.
1 | HealthCast eXactACCESS/QwickACCESS | 88.7 | |
2 | Imprivata OneSign Single Sign-On | 87.3 | |
3 | Caradigm Identity and Access Management | 82.3 |
Continue reading…