On Thursday, representatives from the Department of Veterans Affairs (VA) met with the Veteran Service Organizations (VSO) at the Washington VA Medical Center for a hands-on demonstration of the VA’s new Clinical Video Telehealth scheduling system. The solution went live last month and is intended to improve how VA employees schedule future telehealth appointments.
Telehealth rapidly is becoming a popular option, particularly for Veterans who do not have a VA health care facility close to home. The national telehealth programs accounted for more than 2 million telehealth visits during fiscal year 2014. The total represents more than 690k veterans, accounting 12 percent of the overall veteran population.
“As we launch new programs and services, it is important to include our VSO partners,” said VA Secretary Robert A. McDonald. “Today’s demonstration is an important part of our collaborative process. We welcome our VSO’s feedback. Like us, their goal is to ensure Veterans have the access to the quality care and services they have earned.”
For more information about VA’s telehealth program, visit www.telehealth.va.gov/.