Alternatively, patients need the right support in the form of the right incentives, information and tools to make the right health care and financial choices for themselves and their families. Lumeris has defined a distinct approach to consumer engagement that integrates more than a decade of proven experience.
With appropriate incentive arrangements between providers and payers, physicians are motivated to improve patients’ access to care, help them self-manage their health conditions and provide interactive communication forums to strengthen the patient-provider relationship. Lumeris works with entire accountable care teams (providers, care managers, social workers, and administrators) to blend engagement strategies including motivational interviewing, communication with patients and family members on difficult decisions and coordination of services with specialists and the extended care team.
Download the white paper below from Lumeris to learn about five interrelated strategies in guiding accountable providers to successfully engage their patients