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Boston Children’s Hospital Chooses TigerText’s Secure Messaging to Streamline Clinical Workflows

by Fred Pennic 06/17/2014 Leave a Comment

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TigerText Secure MessagingTigerText, provider of secure, real-time messaging for the enterprise, today announced that Boston Children’s Hospital, one of the largest and top-ranked pediatric centers in the U.S., has selected TigerText as its secure messaging provider. Home to 40 clinical departments and 228 specialized clinical programs, Boston Children’s Hospital offers a complete range of health care services.

With approximately 25,000 inpatient admissions each year and more than 557,620 visits annually, Boston Children’s Hospital relies on TigerText’s secure messaging app for its clinicians to help streamline communication, improve clinical workflows, and provide more efficient care to patients.

“With the number of patients we see and the amount of clinicians on-staff, we needed a fully secure, enterprise-class solution that would help us improve communication and expedite our response times,” said Dr. Michael Docktor, Director of Clinical Mobile Solutions at Boston Children’s Hospital. “TigerText met our stringent requirements, and it supports our ability to quickly send communication via a priority channel, but with the added peace of mind that everything we communicate, PHI in particular, is safe and secure.”

TigerText allows organizations to embrace text messaging with its HIPAA-compliant application and secure messaging platform. With its easy-to-use interface, organizations that deploy TigerText see high adoption rates and improved communication within their workforce, ultimately leading to improved patient safety and physician satisfaction.

Related: TigerText Introduces $1M Guarantee Against Secure Messaging HIPAA Violations

 

To support network-wide deployments like Boston Children’s Hospital, TigerText developed an Active Directory/LDAP integration to leverage existing user management systems for provisioning and authentication, providing a huge benefit when implementing large enterprise customers with thousands of users.

“We’re pleased that Boston Children’s Hospital has chosen TigerText for their secure messaging needs,”said Brad Brooks, TigerText co-founder and CEO. “By streamlining communication in the workplace and helping enterprises save money through faster response times and better compliance with TigerText, nurses and clinicians can spend more time focusing on the needs of patients and their families.

Related: Secure Text Messaging: 10 Questions Hospitals Should Ask Their Vendors

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