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Nuance Launches Role Based ICD-10 Education for Healthcare Providers

by Fred Pennic 09/23/2013 2 Comments

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On Monday, Nuance launched Clintegrity 360 | ICD-10 Education Services,, a new role based ICD-10 education management program that provides healthcare professionals with targeted ICD-10 guidance. 

The program will focus on the clinical, technical and financial aspects of ICD-10 featuring Nuance’s customized training to assist physicians, coders and clinical documentation specialists (CDS) develop the advanced knowledge and skills they need to achieve success and avoid pitfalls in transitioning during the short time before ICD-10 goes into effect.

Physician First Approach to ICD-10

Physician engagement is the primary prerequisite for successful implementation of ICD-10. Nuance’s “physician-first” approach to ICD-10 teaches physicians salient ICD-10 examples for common cases they face every day, providing improvements in clinical documentation integrity and accuracy of ICD-10 codes, while continuing to focus on patient care. Because ICD-10 is a clinical documentation challenge that begins with physicians at the point of care, subsequently impacting other teams, Nuance Clintegrity 360 | ICD-10 Education Services provides a 360-degree program for helping physicians, coders and clinical documentation specialists to understand new requirements and create accurate and ICD-10-compliant clinical documentation.

It is also the only physician-led education solution with peer-to-peer training, demonstrations, and expert instruction that addresses the ICD-10 documentation requirements by medical specialty, enabling provider organizations to rapidly gain physician buy-in and optimum results. 

“Educating physicians and arming them with the knowledge and tools to improve and streamline clinical documentation has become a focal point for healthcare institutions,” explains Dr. Paul Weygandt, M.D. vice president of physician services at Nuance. “They are realizing that long-term viability depends on their physicians’ ICD-10 knowledge and ability to leverage technology to provide quality, cost-effective patient care.”

Related: Dr. Weygandt Talks Establishing A Physician First Approach to ICD-10

Trinity Health’s Response to Nuance’s ICD-10 Training

“Our patients will benefit from the even better quality of care that stems from improving the clinical documentation that tells the patient’s story,” said Don Bignotti, MD, senior vice president and CMO, CHE Trinity Health. “We’ve had great success collaborating with Nuance’s physician leaders to educate our physicians on the importance of improved accuracy of documentation within the new world of ICD-10.”

Recent ICD-10 Surveys/Reports

  • AHIMA study on ICD-10 preparedness shows there is no “silver bullet” for ICD-10 preparedness and success. It requires intense collaboration across an organization and a need to balance time, money, and human resource investments in several areas, including computer-assisted coding (CAC), clinical documentation improvement (CDI), education, and audits.
  • Survey conducted by the Medical Group Management Association found that nearly nine out of ten physicians cite that two of their greatest concerns regarding the ICD-10 transition are: changes to clinical documentation, and the loss of clinician productivity. The majority of physicians believe that the complexity of ICD-10 codes will make it much more difficult for them to document and choose the right diagnosis code.
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Tagged With: Nuance Communications

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