Epic and Impact Advisors Dominates 2012 Best in KLAS Awards

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Epic and Impact Advisors dominates 2012 Best in KLAS Awards winning the number one overall software and services vendors  award categories. 

KLAS has released the 2012 Best in KLAS Awards: Software & Services report ranking the best-performing healthcare IT vendors in just under 100 market segments. This year, nearly 20,000 provider interviews led to a mix of newly crowned and repeat Best in KLAS winners.

Epic continues their domination sweeping eight Best in KLAS awards and earning the number-one Overall Software Vendor, number-one Overall Software Suite Vendor, and number-one Overall Physician Practice. The following is a list of  Epic’s eight Best in KLAS awards in the following categories:

Category Vendor
Acute Care EMR Epic EpicCare Inpatient EMR
Ambulatory EMR (11–75 Physicians) Epic EpicCare Ambulatory EMR
Ambulatory EMR (Over 75 Physicians) Epic EpicCare Ambulatory EMR
Patient Accounting and Patient Management Epic Resolute Hospital Billing
Pharmacy Epic Willow
Practice Management (Over 75 Physicians) Epic Resolute/Prelude/Cadence
Radiology Epic Radiant
Surgery Management Epic OpTime

The following is a list of the remaining 2012 Best in KLAS vendors for software:

Category Vendor
Ambulatory EMR (1–10 Physicians) athenahealth athenaClinicals
Business Intelligence/Reporting Dimensional Insight The Diver Solution
Cardiology Digisonics DigiView
Community HIS McKesson Paragon
Document Management and Imaging Perceptive Software ImageNow
Emergency Department Wellsoft EDIS
Enterprise Scheduling Unibased USA RMS
Financial/ERP Oracle PeopleSoft Enterprise
Homecare Homecare Homebase
Laboratory Siemens NOVIUS Lab
Oncology Elekta MOSAIQ
PACS DR Systems Unity v|Series PACS
Practice Management (1–10 Physicians) athenahealth athenaCollector
Practice Management (11–75 Physicians) athenahealth athenaCollector
Speech Recognition Dolbey Fusion Expert/SpeechEMR


Premier healthcare information technology consulting firm, Impact Advisors earns the number one overall services vendor winning Best in KLAS awards in clinical implementation prinicpal and planning and assessment services.

The 2012 Best in KLAS vendors for services are:

Category Vendor
Application Hosting (CIS/ERP/HIS) Cerner
Claims and Clearinghouse Services Navicure
Clinical Implementation Principal Impact Advisors
Clinical Implementation Supportive Navin, Haffty & Associates
Extended Business Office Cymetrix
IT Outsourcing (Extensive) Cerner
IT Outsourcing (Partial) Tie between CareTech Solutions Inc. and Xerox
Planning and Assessment Impact Advisors
Revenue Cycle Transformation Huron Consulting
Technical Services Orchestrate Healthcare
Teleradiology Services StatRad
Transcription Services Precyse

Corepoint Health Corepoint Integration Engine took the top spot for the Best in KLAS award for interface engines scoring a 97 out of 100. The 2012 Best in KLAS awards for interface engines are:

# Vendor Score
1 Corepoint Health Corepoint Integration Engine 97
2 InterSystems Ensemble 95.3
3 Summit Healthcare Express Connect 91.9
4 Mirth Mirth Connect 89.8
5 Orion Health Orion Health Rhapsody Integration Engine 87.8
6 Infor Cloverleaf Integration Suite (Healthvision) (Lawson) 85.6
7 Siemens OPENLink 80.7
8 Oracle eGate 68.4

KLAS added five new additional software market segments to the report this year. Clinical Decision Support has been separated into three new markets: Clinical Decision Support—Order Sets and Care Plans, Clinical Decision Support—Referential, and Clinical Decision Support—Surveillance. Point of Use Inventory Management and VNA/Image Archive debut as new segments. Due to changes in the market space, Pharmacy and Pharmacy (Community) market segments have been combined into one category.

KLAS has also introduced six new services market segments: HIE Consulting, ICD-10 Consulting, Image Exchange, Image Archive Outsourcing, Release of Information, and Revenue Cycle Outsourcing.