- Penn Medicine researchers implemented emoji button terminals reflecting a range of emotions and sentiments -- stationed around emergency departments (EDs) finds them effective in monitoring doctor and patient sentiments in real-time.
- Conducted during a five-month study period in 2018, nearly 14,000 sentiments were recorded across the three terminals, one was set up near physician workstations, another at nurses’ workstations, and the last at the patient exit.
- The nurses’ station
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