De-escalation is a critical skill in healthcare, particularly in environments where emotions run high, and patients and their families may be under significant stress. Effective de-escalation requires not only the ability to manage conflict but also an understanding of human emotions, empathy, and a well-practiced response to high-tension situations.
In healthcare facilities, every team member plays a role in maintaining a safe atmosphere. However, it is essential to recognize that not
Read More
Health IT & Digital Health-Opinion | Op-Eds | Guest Columns | Analysis, Insights - HIT Consultant
Streamlining VA Claims Processing: Guide for Healthcare Providers
Healthcare providers navigating Veterans Administration (VA) claims face complex eligibility requirements, multiple payer systems, and stringent documentation demands. These challenges create significant operational burdens for facilities and can impact veterans' access to timely care. With VA claims representing less than 5% of most hospitals' patient revenue, providers often struggle to allocate sufficient resources to master these intricate processes, leading to delayed reimbursements,
Read More
How Thoughtful AI Implementation Can Rebuild Trust in Healthcare
Imagine a physician and a patient sitting quietly together in an examination room. The physician's eyes are focused on a computer screen as she speaks in brief sentences about elevated A1C levels and the challenges of managing blood sugar through lifestyle changes and medication. The patient nods along silently and anxiously while holding an incomprehensible sheet of lab results and struggling to process her Type 2 diabetes diagnosis.
The entire interaction lasts five minutes. The physician,
Read More
Beyond Chargemaster Rates: Rethinking Revenue Generation in Healthcare
In the ever-evolving landscape of healthcare, one constant remains: the need for financial stability and growth. Healthcare providers, facing rising operational costs, regulatory changes and increased competition, must evolve their financial strategies to ensure long-term sustainability.
Historically, healthcare providers have relied heavily on chargemaster rates—the set list prices for medical services—as a primary method for revenue generation. However, as the industry faces increasing
Read More
ATOMIC-Meso Trial: A New Take Against Pleural Mesothelioma
Pleural mesothelioma is a type of an aggressive cancer that develops in the tissue that surrounds the lung cavity. It is known to be primarily caused by asbestos exposure. Asbestos was largely used as a material in products revolving construction, automobile, and insulation. It is apparently still used in the said products today in buildings and houses in the U.S. The clear disparity between its latency period, which generally takes decades, compared to its fatal ramifications and little chance
Read More
3 Key Principles to Ensuring Ethical AI Use in Healthcare
The healthcare industry is undergoing a profound transformation, not only in the tools used, but also in how patient care is approached. As the shift toward a value-based care model continues, aligning operations around improving patient outcomes and managing costs effectively is essential. Artificial intelligence (AI) is playing a key role in advancing this transition, helping healthcare organizations deliver better outcomes and reduce costs.
However, despite its promise, the adoption
Read More
Missed Appointments: A Hidden Cost for Physicians and Patients
Physicians and patients both struggle with the healthcare system’s many idiosyncrasies, albeit in different ways. On the caregiver side, missed appointments are estimated to cost the average solo physician $150,000 annually. Moreover, they can have a negative impact on patient relationships and retention, making for a poor (and pricey) experience for all involved. For patients, missed appointments have a trickle-down effect that not only slows the delivery rate of what may be critical and
Read More
5 Healthcare AI Trends in 2025: Balancing Innovation and Patient Safety
As healthcare organizations explore the potential of AI, they face a complex challenge: balancing innovation with caution. While some embrace AI as a solution to numerous problems, others remain concerned about its risks, particularly in high-stakes areas like patient care. How will healthcare leaders navigate this tension in 2025?
The coming year will see increased interest in healthcare organizations developing long-term AI strategies, optimizing workflows, managing
Read More
Beyond Chatbots: How AI is Reshaping Medical Information Delivery
The demand for accurate and timely medical information has never been greater. As healthcare providers and patients navigate an increasingly complex landscape of therapies and treatments, the need for accessible and reliable MI is critical to delivering quality care. Organizations are moving away from traditional call centers and embracing artificial intelligence-enhanced digital solutions to meet these growing demands. This shift addresses the rising volume and complexity of inquiries and
Read More
The Future of Revenue Cycle Management (RCM) in Healthcare: 4 Key Trends to Watch in 2025
The revenue cycle management (RCM) landscape for healthcare is poised for significant transformation over the next few years. As the industry continues to evolve, RCM providers and their customers face a complex web of challenges and opportunities. Among the key trends shaping RCM in 2025 are:
Rising Costs Driven by Cybersecurity and Regulatory Compliance Demands and Increasing Patient Bad Debt Rates The cost of doing business is increasing. RCM providers invest in robust
Read More