“Bang Head Here.” This message was printed above a large black circle, push-pinned to a practice’s front desk the day Zocdoc’s user research team visited to better understand their patient engagement challenges. If this is not a representative sign of the state of America’s independent medical practices, I don’t know what is.
I can relate. Throughout nearly a decade of medical training, I spent tens of thousands of hours becoming an expert in things like peak airway
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Health IT & Digital Health-Opinion | Op-Eds | Guest Columns | Analysis, Insights - HIT Consultant
Beyond QA: The Next Wave of Medical Chatbots
Chatbots have come a long way since inception. While we’ve long used them for shopping and to expedite customer service requests, with growing popularity and use cases, they’re now common in fields from finance to healthcare. In particular, medical chatbots can achieve everything from improving the efficiency and quality of care, to quickly connecting patients to important information or providers.
Like most machine learning tools, the more data a medical chatbot is trained on, the
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Guarding Patient Privacy in the Age of AI Healthcare
2022 research from Morning Consult reveals that the healthcare field in particular has witnessed substantial enhancements in medical diagnoses, mental health evaluations, and the expeditious discovery of treatment options following the implementation of artificial intelligence (AI). In fact, 59% of U.S. healthcare executives believe that AI is effective at improving clinical outcomes.
While AI has proven valuable in the industry, its application in healthcare carries
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Automating Implant Orders: A Turning Point in Healthcare’s Digital Transformation
Advancements in medical technology have increased the demand for surgical implants. These implants, such as artificial joints and heart valves, pacemakers, ventricular shunts and cochlear implants, have revolutionized how doctors treat patients, helping them live better, more fulfilling lives.
The implantable device market is projected to reach $166.3 billion by 2032. Although this growth is exciting, it also highlights the need for healthcare to transform
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5 Egregious Virtual Assistant Fails and How to Overcome Them
Three phenomena conspire to drive healthcare organizations towards digitization: 1) patient demand for the same online experience as other consumer sites (e.g., Amazon, Open Table); 2) manual processes contributing to overextended staff made worse by labor shortfalls; and 3) unrelenting need to control costs, optimize revenue and streamline workflows.
But one primary barrier stands in the way: the historically poor performance of chatbots.
Let’s face it. Every single one of us has found
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Why Budget Alignment is Critical When Supporting All Stakeholders Throughout a Hospital’s Data Archiving Journey
In the fast-paced world of healthcare, data archiving is often underestimated and misunderstood, leading to costly mistakes and challenges for hospitals and health systems.
Imagine this common scenario: You've chosen an archiving vendor based on the lowest price and quickest timeline. However, as your project approaches the go-live date and legacy system decommissioning, you discover missing data and images in the archive. This setback adds an extra 90 days to your timeline, forcing you
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Clinical Trial Data Strategy: Shifting to Innovative Data Collection and Flow While Reducing Burden On Your Sites
In drug development, there is a critical focus on protocol design, because it is a key component to running a successful clinical trial. And, in traditional trial design, developing a data management strategy often comes after the protocol is finalized. This can leave study teams juggling between operationalizing the protocol and mapping out optimal data collection and flow in parallel. In today’s complex trial landscape, streamlining planning and processes is top of mind for all stakeholders,
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Healthcare Landscape 2023: Navigating the Shifting Sands of Physician Collectives, Reimbursement Rates, and Regulatory Ripples
In the vast tapestry of the healthcare industry, certain years stand out as watershed moments. The year 2023 is shaping up to be one such pivotal year, marked by profound shifts and emerging trends.
Rise of the Physician Collectives
One significant transformation I've keenly observed is the enhanced stature and influence of small to medium-sized physician collectives. Historically relegated to the sidelines, these groups have now carved out a pivotal role for themselves. Why this sudden
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Mobile Pay Revolutionizes Specialty Groups: Unlock the Data-Driven Potential
It’s no surprise that healthcare is doubling down on software investments for healthcare revenue cycle, including software with an AI component, like predictive analytics. What’s unique is that right-now value from AI in revenue cycle is happening outside the walls of a healthcare facility or medical practice. In fact, it’s originating from the device patients use most: their smartphone.
For specialty groups in particular, the ability to successfully engage patients in their financial
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Health Hacks Aren’t Just Expensive – They’re Detrimental to Patient Care
Healthcare remains firmly in hacker crosshairs. A recent survey finds that four out of five healthcare operators in the past year experienced at least one cybersecurity incident. Adding to the concern, 60 percent of those incidents had a “moderate or substantial” impact on patient care, and an additional 15% reported a “severe” impact.
The repercussions of a health hack extend far beyond financial losses. This makes it all the more important to secure health networks and devices to keep out
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