It is no secret that clinical staff, particularly nurses, are under constant demand to do more with less. While AI has generated plenty of headlines for its promise to revolutionize care delivery, its true value will be measured by how it supports those on the front lines.
For nurse abstractors, whose work is essential for quality reporting, registry submission, and clinical decision-making, AI can offer something truly impactful. Time.
As more hospitals and health systems deploy AI-driven
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Health IT & Digital Health-Opinion | Op-Eds | Guest Columns | Analysis, Insights - HIT Consultant
Integrating Narrative Medicine into Elder Support Programs
There has never been a greater need for more comprehensive and compassionate approaches to elder care as countries struggle to support aging populations everywhere. Clinical and custodial frameworks still dominate elder support programs. Still, narrative medicine, a complementary and profoundly human-centered field, presents a chance to change how we interact with and care for senior citizens.
Narrative medicine, initially developed in academic medical settings, strongly emphasizes the
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Reinventing Value-Based Care Program Administration with AI
Implementing a new VBC program in healthcare requires cross-functional support and overcoming numerous challenges. Simplification opportunities exist to address pain points for program administrators such as rigorous research, ROI assessment, and stakeholder engagement. Manual processes, including participant recruitment, financial modeling, program integrity management, and technical assistance can benefit from technology to streamline and automate tasks, allowing skilled resources to focus on
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Why the Healthcare Contact Center is a Strategic Asset, Not a Cost Center
Healthcare leaders face an increasingly complex equation: higher patient demand, rising costs, and growing expectations for access and experience. Balancing these pressures has only become more difficult since the pandemic. Yet within this challenge lies a powerful but often underutilized lever for improvement: the contact center.
Traditionally seen as a back-office function, contact centers now sit at the heart of the care experience. They represent the new front door of healthcare. Long
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The Role of Digital Signage in Patient and Provider Experience
Healthcare organizations spend incredible amounts of time and energy on improving patient and provider experiences. But the industry is currently under stress as it navigates financial headwinds while also trying to care for an increasingly nervous, anxious, and aging patient population. This is a challenging endeavor while also striving to provide the best care possible.
About one-third of healthcare executives say technology investments are a priority in 2025, with the adoption of
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The Rise of the AI Product Owner: Navigating Accountability in Healthcare Technology
Artificial intelligence in healthcare is moving into a new phase. What was once dominated by research pilots and one-off experiments is now becoming a matter of ownership. Hospitals, medical device firms, insurers, and digital health startups are no longer just testing algorithms. They are building, buying, and maintaining AI products with real accountability. This shift has significant consequences for regulation and for patient outcomes, and it raises questions about how the healthcare system
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Missing Piece in Patient Data: Why Clinical Insight Isn’t Enough Anymore
As healthcare accelerates toward value-based models and personalized engagement, one truth is becoming increasingly clear: clinical data alone is no longer enough.
While electronic health records and claims data provide foundational insight into diagnoses, treatments, and outcomes, they paint only a partial picture of a patient’s experience. What they often miss are the socioeconomic, behavioral, and lifestyle factors that profoundly influence how people engage with
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Cyber Resilience is Patient Safety: Why Healthcare Organizations Can’t Ignore Backup and Instant Recovery
Healthcare is under siege. Over the past five years, the sector has seen a 256% rise in cybersecurity breaches, as attackers grow more aggressive, more advanced and more relentless. Ransomware, phishing and supply chain attacks are evolving faster than most security teams can keep up with, and as a result, hospitals, clinics and care facilities are feeling the strain.
The reason? Healthcare is more connected than ever before. From bedside monitors and other internet of medical things (IoMT)
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How Behavioral Health Providers Can Prepare for 42 CFR Part 2 Compliance
The revised 42 CFR Part 2 regulations are coming. For behavioral health providers, they arrive at a time when the future feels unsteady and unpredictable. Enforcement will begin in early 2026, but the preparation window is rapidly closing. Clinics are navigating major changes in how they must collect, segment, and share patient data related to substance use disorder (SUD) treatment. Additionally, recent federal budget reforms mean the reimbursement environment is
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Beyond Proof of Concept: Integrating Generative AI Safely into Clinical Workflows
Generative AI is no longer a novelty, it’s a necessity. For healthcare leaders, the conversation has evolved beyond proof of concept. The real challenge now is integration: embedding these models into clinical workflows in ways that are safe, scalable, and operationally sound. Success demands more than impressive outputs. It requires systems built for healthcare’s complexity, with the agility to support frontline decisions and the clarity to preserve the human judgment at the heart of
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