Health systems and Payers have spent two decades and considerable capital wiring themselves to exchange data including bilateral interfaces, regional HIEs, national networks, etc. Yet, they still spend millions annually chasing records by fax, portal, and phone. TEFCA, the Trusted Exchange Framework and Common Agreement, is the first serious attempt to replace that patchwork with a single nationwide operating model: connect once, exchange with everyone, under one set of technical, legal, and
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Health IT & Digital Health-Opinion | Op-Eds | Guest Columns | Analysis, Insights - HIT Consultant
The Rise of Silent Burnout in Senior Care Leadership
Every senior care organization is talking about caregiver burnout. Far fewer are asking a more uncomfortable question: what happens when the people leading the organization become exhausted too?
Executive burnout rarely announces itself through dramatic collapse. Leaders still show up, make choices, participate in meetings, and resolve issues. Operations seem stable from the outside. However, persistent weariness subtly alters leaders' perspectives behind that stability. Constant crisis
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The Cheapest Money a Hospital Will Ever Make Is the Money It’s Already Owed
This is shaping up to be another challenging year for healthcare system finances. It is not exactly beach reading. But neither is missing payroll.
The 2026 Costs of Caring Report from the American Hospital Association (AHA) spells it out:
Hospital expenses rose by 7.5% in 2025.About 56% of hospital costs are tied to service lines where reimbursement falls short of (or is less than) the cost of delivering care, including behavioral health, obstetrics, infectious disease, and burns and
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Why Exception-Driven RCM Is the Only Sustainable Operating Model
Healthcare has spent years trying to optimize a revenue cycle operating model that no longer works. Every new wave of technology has promised to make work queues more efficient. Better analytics. Better automation. Now AI.
We've spent years asking, "How do we work every claim faster?" The better question is, "Why are people working so many of these claims at all?"
The problem isn't that revenue cycle teams can't keep up. The problem is that we've built operating models where people are
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How Multilingual AI Scribes Are Bridging Communication Gaps at the Point of Care
Ambient listening technologies now facilitate real-time summarization of patient-provider conversations layered within structured documentation.
With the 2026 World Cup having just wrapped up after spanning countries and cultures, it offers a timely reminder that we’re living in an increasingly connected, multilingual world. Fans move between languages, cultures, and expressions effortlessly, creating a shared experience that doesn’t rely on everyone speaking the same language, but
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Your GLP-1 Prescription Is Table Stakes. Now What?
Virtual clinics are very good at getting GLP-1s into patients' hands fast. That chapter is behind us, and the margins are compressing to prove it.
Leaders like Ro, hims & hers, Calibrate and Found have started building more holistic health solutions, layering in coaching, CGMs, and behavioral support. That is a decent first step. But breadth without depth isn't a moat; it's a feature set. And it’s only a matter of time before feature sets get copied.
Moreover “holistic” by itself begs
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Why AI Is Compression-Testing Healthcare Software Overhead
$25 billion. That’s how much Forrester predicts U.S. healthcare providers will spend on software this year. That equates to approximately 36% of their overall IT budget.
But the way providers are sizing up costs could be flawed. What if they are spending these substantial sums based on an enterprise software model that no longer makes sense?
Providers absorb a lot of expenses associated with tasks like onboarding new employees, retraining staff, managing workflow fragmentation, billing
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Bypassing Post-Acute Fragmentation: Strategy for Integrating MLTC, Technology, and Rehab Care
The defining challenge in senior care is not simply extending life. What gives those extra years significance is maintaining the sense of identity, independence, and connectedness. Technology is shifting from the periphery of senior care to the core of the business model as providers address staffing shortages, rising acuity, and growing demand. However, the most significant improvements are not those that save labor costs or automate administrative duties. These technologies make aging more
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Solving Healthcare’s 97% Data Waste Management Problem
Recycling makes people feel like they are protecting the planet; yet, up to 70 percent of what gets placed in recycling bins still ends up in a landfill. All the well-intentioned sorting results in waste.
Healthcare has built the same system and made the same mistake. The industry has poured billions of dollars into bins like the Trusted Exchange Framework and Common Agreement (TEFCA), interoperability mandates, and regional exchange networks that
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Why Digital Health Founders Should Stop Worrying if They Are “AI Enough”
Everybody wants to be “AI-first” because the market is telling them they need to be. But what is AI-first? Is it AI-native? Is it software that has successfully threaded AI across its business? I’m not sure anyone can confidently answer the question, and it’s creating a lot of confusion in the market among founders, buyers, and investors.
The money is still flowing regardless – especially in healthcare. Rock Health reported that AI-enabled companies took 54% of digital health funding in
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