What You Should Know:
- Get Well and RhythmX AI, both part of SymphonyAI Group, today announced their combination into a single company: a powerhouse union that brings together advanced AI innovation with deep healthcare expertise to form the industry’s leading AI-native company dedicated to revolutionizing care delivery and patient engagement and improving financial performance for health systems.
- United by a shared mission, both organizations believe that transformative change
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Health IT | News, Analysis, Insights - HIT Consultant
The Role of Digital Signage in Patient and Provider Experience
Healthcare organizations spend incredible amounts of time and energy on improving patient and provider experiences. But the industry is currently under stress as it navigates financial headwinds while also trying to care for an increasingly nervous, anxious, and aging patient population. This is a challenging endeavor while also striving to provide the best care possible.
About one-third of healthcare executives say technology investments are a priority in 2025, with the adoption of
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The Rise of the AI Product Owner: Navigating Accountability in Healthcare Technology
Artificial intelligence in healthcare is moving into a new phase. What was once dominated by research pilots and one-off experiments is now becoming a matter of ownership. Hospitals, medical device firms, insurers, and digital health startups are no longer just testing algorithms. They are building, buying, and maintaining AI products with real accountability. This shift has significant consequences for regulation and for patient outcomes, and it raises questions about how the healthcare system
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Missing Piece in Patient Data: Why Clinical Insight Isn’t Enough Anymore
As healthcare accelerates toward value-based models and personalized engagement, one truth is becoming increasingly clear: clinical data alone is no longer enough.
While electronic health records and claims data provide foundational insight into diagnoses, treatments, and outcomes, they paint only a partial picture of a patient’s experience. What they often miss are the socioeconomic, behavioral, and lifestyle factors that profoundly influence how people engage with
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Cyber Resilience is Patient Safety: Why Healthcare Organizations Can’t Ignore Backup and Instant Recovery
Healthcare is under siege. Over the past five years, the sector has seen a 256% rise in cybersecurity breaches, as attackers grow more aggressive, more advanced and more relentless. Ransomware, phishing and supply chain attacks are evolving faster than most security teams can keep up with, and as a result, hospitals, clinics and care facilities are feeling the strain.
The reason? Healthcare is more connected than ever before. From bedside monitors and other internet of medical things (IoMT)
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AvaSure Achieves Epic Toolbox Designation for Inpatient Virtual Care
What You Should Know:
- AvaSure, the market leader in acute virtual care, is proud to announce that its Virtual Care Platform has achieved designation in Epic’s Toolbox for the Inpatient Virtual Care category.
- This recognition confirms that AvaSure’s Virtual Care Platform has successfully met Epic’s recommended practices for integration and functionality in this category.
AvaSure Earns Epic Toolbox Designation, Advancing Intelligent Virtual Care Integration
AvaSure®—a pioneer in
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Healthcare Consumer Experience 2025: Safety, AI, and Social Capital Redefine Trust
What You Should Know:
- Press Ganey, the leader in experience measurement, analytics, and advisory services for health systems and health plans, today released its extensive report, Healthcare consumer experience 2025.
- The report explores new data on how people make healthcare decisions in an era where patients are empowered consumers who expect clarity, convenience, and compassion in every interaction—digital or human. To keep pace, the industry must approach consumer
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PocketHealth Launches Conductor Agentic AI System to Automate Every Non-Clinical Step of Care
What You Should Know:
- PocketHealth today announced the launch of Conductor, an agentic AI system built to automate every non-clinical step of care, from requisition intake and order creation to scheduling and appointment confirmations.
- The solution is directly aimed at helping healthcare systems across North America manage rising patient volumes, shrinking staff resources, and growing administrative costs.
I. Orchestrating Workflows to End the Administrative
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How Behavioral Health Providers Can Prepare for 42 CFR Part 2 Compliance
The revised 42 CFR Part 2 regulations are coming. For behavioral health providers, they arrive at a time when the future feels unsteady and unpredictable. Enforcement will begin in early 2026, but the preparation window is rapidly closing. Clinics are navigating major changes in how they must collect, segment, and share patient data related to substance use disorder (SUD) treatment. Additionally, recent federal budget reforms mean the reimbursement environment is
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AI Prior Authorization: Humata Health Partners with CMS on WISeR Model to Modernize Medicare
What You Should Know:
- Humata Health, a provider of AI-powered prior authorization technology, has been selected by the Centers for Medicare & Medicaid Services (CMS) as a key partner for its new initiative: the Wasteful and Inappropriate Service Reduction (WISeR) model.
- CMS, the single largest payer for healthcare in the U.S., has chosen Humata Health to deploy its proprietary technology in a program that directly addresses the staggering variability of care and significant
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