What You Should Know:
– Inbox Health, a patient billing and engagement technology platform, today announced a strategic partnership with AdvancedCare, an AI-driven practice management, EMR, and revenue cycle solution.
– The collaboration integrates Inbox Health’s automated billing communication and payment technology with AdvancedCare’s AI Clinical and Revenue Cycle Management (RCM) platform. This unified solution directly targets behavioral health and psychiatry clinics, segments often burdened by high billing complexity and staffing challenges.
Accelerating Reimbursements and Enhancing Patient Experience
The partnership equips AdvancedCare’s extensive 350-practice provider network with a modern, omnichannel billing experience. The enhancement aims to improve operational efficiency, accelerate reimbursements, and address a major patient pain point: confusion and anxiety surrounding medical bills.
The new system simplifies the financial journey through:
- Digital Payments: Offering easy digital payment options.
- Simplified Statements: Making patient statements easier to understand.
- Empathetic Support: Providing live and AI-powered support for patients who need help understanding their bills.
- Efficiency Gains: Clinics using AdvancedCare’s RCM platform have already seen billing processes completed up to 58% faster than traditional workflows.
