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Greenway Health Launches “The Automated Healthcare Practice” with Agentic AI to Redefine Ambulatory Care

by Jasmine Pennic 11/20/2025 Leave a Comment

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What You Should Know: 

– Greenway Health announced the launch of The Automated Healthcare Practice at its annual customer event, ENGAGE 2025.

– The platform represents a fundamental shift in healthcare technology. Unlike traditional systems that layer automation on top of legacy Electronic Health Records (EHRs), this solution is built from the ground up to orchestrate clinical, financial, and patient engagement workflows into a single, intelligent network.

Immediate Impact: Clinical Assist 3.0 Leads the Way

The future of healthcare automation begins in December with the launch of Greenway Clinical Assist 3.0. The initial component empowers practices with AI-powered features designed to deliver immediate productivity and revenue impact:

  • AI-Powered Documentation.
  • Intelligent Chart Search.
  • HCC Coding Assistance.

The overall vision, centered on “augmented humanity,” uses an AI-by-Design framework where technology amplifies, rather than replaces, the clinician’s role, ultimately restoring the human connection at the heart of care.

“We are at a turning point in healthcare where technology can finally serve people, not the other way around,” said Richard Atkin, CEO of Greenway Health. “The Automated Healthcare Practice is our answer to the industry’s call for systems that are smarter, simpler, and more human-centric. This isn’t incremental change or technology for technology’s sake; it’s a new way forward.”

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