What You Should Know:
– The Mount Sinai Health System today announced that it will implement Microsoft Dragon Copilot, a new AI clinical assistant designed to streamline clinical documentation, surface critical information, and automate administrative tasks across care settings.
– The rollout marks a major milestone in Mount Sinai’s ongoing digital transformation and its commitment to using responsible artificial intelligence to support clinicians and deliver better outcomes for patients.
Mount Sinai Health System Advances Clinical Efficiency with Dragon Copilot
Built on a secure, scalable architecture tailored for healthcare, Dragon Copilot combines advanced natural language processing, ambient listening, and generative AI to streamline clinical documentation directly within the electronic health record (EHR). This integration optimizes workflows, reduces administrative load, and restores valuable time for clinicians to focus on meaningful patient interactions.
“Mount Sinai’s adoption of Dragon Copilot, following a comprehensive multi-vendor evaluation, marks a transformative step in leveraging technology to empower our clinicians and enhance the care experience,” said Lisa Stump, Executive Vice President, Chief Digital Information Officer at Mount Sinai Health System, and Dean of Information Technology at the Icahn School of Medicine at Mount Sinai.
Through its unified voice and ambient AI capabilities, Dragon Copilot enables physicians, nurses, and care teams to automate documentation and related tasks seamlessly during natural patient conversations. The result is faster, more precise clinical records and improved care coordination, leading to greater clinician engagement and better patient experiences.
The rollout has commenced in select departments, with a full system-wide expansion planned for 2026. Each implementation phase includes structured training, continuous feedback, and comprehensive evaluation to ensure secure, equitable, and effective adoption across all care settings.
By integrating Dragon Copilot, Mount Sinai reinforces its broader digital transformation strategy — harnessing AI-driven solutions to enhance clinician well-being, strengthen operational excellence, and advance patient outcomes, further establishing its position as a national leader in academic medical innovation.
