What You Should Know:
– VectorCare, a provider of modern patient logistics and care coordination technology, today announced the launch of its new SMART on FHIR app, now featured in the Epic App Market.
– The app allows healthcare systems using major EHRs, including Epic, Cerner, and Allscripts, to embed VectorCare’s full patient logistics management capabilities directly within their existing workflows. The goal is to transform how hospitals coordinate discharges and post-acute care at scale.
Unmatched Efficiency: Logistics Management in Under One Minute
The launch dramatically improves operational efficiency, building on VectorCare’s previous success in reducing patient transport scheduling time from 31 minutes (via phone or fax) to just three minutes. With the new SMART on FHIR app, that time is reduced further, allowing care teams to manage logistics in under one minute.
Built on the SMART on FHIR interoperability standard, the app bridges the gap between clinical documentation and operational logistics. Case managers can now access the VectorCare Hub—a no-code workflow builder—directly inside the EHR to request, schedule, and monitor essential patient services without switching applications.
Through the app, care teams can:
- Request and manage logistics in under one minute, including ambulance transport, home health services, DME, and rides via Uber or Lyft.
- View real-time updates, including estimated arrival times, live GPS tracking, and service status, right inside the patient’s EHR record.
- Communicate instantly with care teams through built-in messaging tools to reduce phone calls and prevent delays.
Accelerating Discharge and Improving Outcomes
This seamless integration allows hospitals to coordinate the entire continuum of care—scheduling the ride home, arranging oxygen delivery, and booking a home health visit—all from within Epic. Every event updates automatically, giving care teams real-time visibility into transport, equipment delivery, and visit status.
This unified experience delivers critical operational benefits:
- Accelerates discharge and bed turnover.
- Reduces emergency department boarding times.
- Lowers readmission risk.
- Enhances patient satisfaction and operational efficiency.
“By embedding VectorCare directly within Epic, Cerner, and Allscripts, we’re empowering care teams to coordinate rides, home health visits, and DME deliveries faster and more intelligently – without ever leaving their EHR,” said David Emanuel, CEO and Founder of VectorCare.
