What You Should Know:
– TigerConnect, the leading unified healthcare communications platform, today announced the general availability of TigerConnect Transfer, a purpose-built solution that modernizes how hospitals manage outbound interfacility patient transfers and discharge transport.
– By combining bed sourcing, transport scheduling and communication in a single application, Transfer bridges the gap between hospitals and external agencies to accelerate safe patient movement. Specifically designed to improve collaboration with outside partners, the solution streamlines handoffs and ensures patients quickly receive the right care at the right place.
Tackling Inefficiencies in Patient Transfers
Hospitals often face costly delays in patient transfers due to fragmented communication, limited visibility into bed availability, and resource bottlenecks. TigerConnect Transfer addresses these challenges by centralizing patient movement workflows, eliminating manual back-and-forth, and giving staff real-time insight into capacity and transport assets. The result: faster, safer patient transitions, reduced bed turnover times, and improved hospital revenue.
“Delays in patient transfers don’t just waste time—they disrupt care, frustrate staff, and block beds that could serve the next patient,” said Saurin Shah, Chief Product Officer at TigerConnect. “With Transfer, we’re solving this fragmentation by bringing communication, bed sourcing, and transport into a single platform. It’s a powerful extension of our unified communications strategy—one that helps hospitals safely move patients faster, improve throughput, and ease the operational burden on care teams.”
Real-Time Visibility, Analytics, and Measurable ROI
Beyond external coordination, TigerConnect Transfer offers real-time visibility into transfer requests, discharge statuses, and available resources across EDs, transfer centers, and transport vendors. The solution also automates reporting and analytics, replacing manual data entry and enabling performance tracking at scale.
By optimizing resource utilization and throughput, Transfer directly impacts hospital margins. For example, a 425-bed hospital with an average $4,500 margin per admission could realize $20 million in additional margin by cutting average length of stay by just one day.
Transfer headlines TigerConnect’s summer product launch, which also introduced features such as Auto-Forward, providing flexible coverage for roles, teams, and groups, and Inbox Conversation Management, reducing clutter while preserving critical communications. Together, these updates reinforce TigerConnect’s mission to unify communication and workflow tools—spanning real-time messaging, smart room technology, scheduling, prehospital care, and now patient transfer.
