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ModMed Launches AI-Powered Enhanced Faxing for EMA®, Reducing Admin Time by 80%

by Syed Hamza Sohail 08/27/2025 Leave a Comment

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What You Should Know:

–   ModMed®, a leader in healthcare technology, today announced a major advancement aimed at relieving healthcare providers from heavy administrative burdens. With the release of Enhanced Faxing for EMA®, which uses AI to categorize, extract and direct key information from the faxed document directly into the EHR with minimal human intervention, ModMed is streamlining one of healthcare’s most stubborn manual processes: faxing.

–  Unlike third-party fax solutions that require separate platforms or connectors, ModMed’s faxing solution is natively embedded in EMA. This provides a truly seamless experience for clinical and administrative staff, eliminating the need to juggle multiple vendors, logins or support contacts.

Enhanced Faxing for EMA Reduces Administrative Burden and Improves Care Coordination

The impact of Enhanced Faxing for EMA is already evident. In a recent survey, 8 out of 9 early adopters reported cutting fax-processing time by at least 25%. Designed to streamline workflows and reduce inefficiencies, the solution delivers measurable benefits by:

  • Automatically classifying documents and pre-populating key data fields, minimizing manual effort and administrative tasks.
  • Structuring data entry to reduce errors and delays, ensuring faster access to accurate information for timely decision-making.
  • Accelerating fax processing to improve care coordination, strengthen communication with patients and referring providers, and ultimately enhance patient care.

“Enhanced Faxing has dramatically improved the way clinical results faxes are processed,” said Dr. James Bienvenu of University Urology. “With a single click on ‘link patient,’ the system automatically suggests the patient’s name, results category, and ordering provider. This has reduced my processing time from one minute to just ten seconds — an efficiency gain of more than 80%. As a physician, this feature has been extraordinarily valuable in managing inbound faxes.”

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