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HarmonyCares Deploys athenaOne® to Enhance In-Home Primary Care

by Jasmine Pennic 07/22/2025 Leave a Comment

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HarmonyCares

What You Should Know: 

– athenahealth, Inc., a provider of network-enabled software and services for healthcare practices nationwide announced that HarmonyCares, a national value-based provider of in-home primary care services for individuals with complex healthcare needs, has implemented athenaOne®. 

– The implementation aims to enhance provider and patient experiences and improve HarmonyCares’ operations.

Streamlining Workflows and Enhancing Collaboration

By adopting athenahealth’s cloud-based platform, HarmonyCares’ clinicians will gain access to holistic patient information and user-friendly technology to streamline workflows and improve collaboration among care teams. This is expected to lead to enhanced quality of care and improved patient outcomes.

For over 30 years, HarmonyCares has delivered industry-leading, compassionate care to people with complex healthcare and social needs in the comfort of their homes. Currently, HarmonyCares employs more than 200 clinicians across 14 states through value-based care partnerships with Medicare Advantage plans and Medicare ACO programs. The organization sought an intuitive and scalable solution to keep pace with its growth and meet the unique requirements of its integrated, physician-led care model.

Optimizing Financial Operations with Robust RCM

The transition to athenaOne – athenahealth’s comprehensive suite of integrated electronic health record (EHR), practice and revenue cycle management (RCM), and patient engagement capabilities with embedded AI technologies – will also provide HarmonyCares with a current, robust RCM system for driving better practice performance. athenaOne features, such as real-time eligibility checks, automated claim scrubbing, and its intelligent rules engine, will help HarmonyCares optimize financial operations while eliminating manual administrative work.

Comprehensive reporting and analytics capabilities enabled through athenahealth’s Data View®, which provides direct access to clinical and financial data, will give HarmonyCares access to valuable data for better clinical and operational decisions.

“As the population ages, the demand for in-home healthcare services is set to surge, driving significant growth in the market. This shift presents a unique opportunity for providers to innovate and adapt their services to meet the evolving needs of patients,” said Chris Kondrat, chief customer officer of athenahealth. “By leveraging modern technology and data-driven insights, HarmonyCares can enhance care delivery, improve patient outcomes, and ensure that quality healthcare is accessible right at home. We are thrilled to support this transformation and empower their providers to thrive in this dynamic environment.”

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