What You Should Know:
– ShiftMed, a provider of healthcare workforce technology, today announced the launch of its Workforce AI Suite, a set of intelligent tools designed to automate shift fulfillment and optimize workforce management.
– By embedding AI throughout the staffing process, the suite empowers health systems to efficiently manage labor operations and improve scheduling coordination across internal teams and on-demand clinicians.
Key Components of the Workforce AI Suite
The launch comes at a critical time as hospitals face mounting financial pressure from shifting Medicaid reimbursement policies and rising labor costs. With margins tightening, health systems urgently need to reduce reliance on premium labor, streamline administrative workflows, and contain staffing expenses—all without compromising care delivery. ShiftMed’s AI-powered tools offer a scalable solution for workforce optimization and sustainable cost savings.
ShiftMed’s Workforce AI Suite includes several innovative features:
- ShiftAdvisor™: This tool uses AI to match clinicians to open shifts based on preferred days, times, pay rates, and locations. With a 94% opt-in rate for self-scheduling and over 3.3 million shift matches to date, ShiftAdvisor reduces scheduling friction and enhances clinician satisfaction.
- Intelligent Routing™: ShiftMed’s AI engine has routed over 6.4 million shifts to the most cost-effective labor source, significantly reducing reliance on high-cost external labor. Its public API can be embedded in health system platforms, and early partners report an average savings of $300 per shift.
- Instant Call-In Fulfillment: This feature automates the fulfillment of last-minute shift gaps in real-time, boasting a 71% replacement rate. This toolkit eliminates the need for manual outreach, helping to stabilize shift coverage and reduce manager burnout during unplanned staffing shortages.
- Agentic Workflows via ShiftMed Flex: ShiftMed Flex enables centralized, automated workflows for staffing, credentialing, and onboarding across the entire organization. Organizations using Flex have reported cutting time-to-hire by 29 days and saving over two hours per transaction in scheduling and credentialing, gaining full control over the credentialing lifecycle through one unified platform.
“Hospitals today face the dual challenge of maintaining optimal patient care while operating with leaner teams and tighter budgets,” said Todd Walrath, CEO of ShiftMed. “Our AI Suite enables healthcare organizations to automate complex workforce processes, helping them spend smarter on their largest expense, labor, while driving down costs and unlocking new levels of operational efficiency. This technology is transforming workforce management so hospitals can deliver exceptional care with agility and precision well into the future.”
