• Skip to main content
  • Skip to secondary menu
  • Skip to primary sidebar
  • Skip to secondary sidebar
  • Skip to footer

  • Opinion
  • Health IT
    • Behavioral Health
    • Care Coordination
    • EMR/EHR
    • Interoperability
    • Patient Engagement
    • Population Health Management
    • Revenue Cycle Management
    • Social Determinants of Health
  • Digital Health
    • AI
    • Blockchain
    • Precision Medicine
    • Telehealth
    • Wearables
  • Life Sciences
  • Investments
  • M&A
  • Value-based Care
    • Accountable Care (ACOs)
    • Medicare Advantage

Blue Shield of California and Zocdoc to Streamline In-Network Appointment Booking

by Jasmine Pennic 06/11/2025 Leave a Comment

  • LinkedIn
  • Twitter
  • Facebook
  • Email
  • Print
Blue Shield of California and Zocdoc to Streamline In-Network Appointment Booking
Blue Shield of California teams up with Zocdoc to simplify the appointment scheduling experience for members

What You Should Know: 

– Blue Shield of California today announced a new collaboration with Zocdoc’s healthcare booking platform to allow its members to seamlessly schedule in-network, in-person, and virtual care appointments directly on the nonprofit health plan’s online member portal.

– The strategic partnership for Zocdoc marks the first time the company is working with a health plan to power scheduling for its online portal. The feature enables appointment booking from a single sign-on, available 24/7 for members seeking care.

A Seamless Experience to Improve Access to Care

Blue Shield members can now see real-time availability of providers and easily access more than 1 million hours of bookable appointments over a 90-day window. Available through the plan’s “Find a doctor” tool, this integration is Blue Shield’s latest effort to create high-quality, seamless experiences for its members and address common barriers to care.

Outdated scheduling systems are a known hurdle in healthcare access. A recent Zocdoc-commissioned survey found that more than half of patients who couldn’t reach their doctor by phone ended up delaying care (54%), with a third giving up on scheduling a visit entirely (33%).

“As we continue to address healthcare access issues, making it easier and faster for our members to get connected to in-network care is absolutely essential,” said Jigar Shah, chief marketing and strategy officer at Blue Shield of California. “To make health care worthy of our family and friends, we must deliver best-in-class member experiences, and Blue Shield is leveraging digital tools to do exactly that.”

Appointments are now available for members across all Blue Shield of California employer-sponsored plans, Individual and Family Plans, and Medicare plans. Both companies will continue to add more in-network provider schedules to the platform.

Blue Shield’s in-network providers who are interested in adding appointments to the system can visit here for more information. 

  • LinkedIn
  • Twitter
  • Facebook
  • Email
  • Print

Tagged With: ZocDoc

Tap Native

Get in-depth healthcare technology analysis and commentary delivered straight to your email weekly

Reader Interactions

Primary Sidebar

Subscribe to HIT Consultant

Latest insightful articles delivered straight to your inbox weekly.

Submit a Tip or Pitch

Featured Insights

Digital Health Funding Q3 2025: Choppy Undercurrents Beneath a Steady Surface

Most-Read

Qualtrics Acquires Press Ganey Forsta for $6.75B to Create the Most Comprehensive AI Experience Platform

Qualtrics Acquires Press Ganey Forsta for $6.75B to Create the Most Comprehensive AI Experience Platform

Pfizer and Trump Administration Announce Landmark Agreement to Lower Drug Costs

Pfizer and Trump Administration Announce Landmark Agreement to Lower Drug Costs

KLAS Report: Epic's Native Ambient Speech Tool Reshapes Customer AI Strategies

KLAS Report: Epic’s Native Ambient Speech Tool Reshapes Customer AI Strategies

Epic Unveils MyChart Central and New APIs to Advance Interoperability at Open@Epic

Epic Outlines Roadmap for Next-Generation Data Sharing at Open@Epic

Epic Launches Comet: A New AI Platform to Predict Patient Health Journeys

Epic Launches Comet: A New AI Platform to Predict Patient Health Journeys

RevSpring to Acquire Kyruus Health, Creating a Unified Patient Experience

RevSpring to Acquire Kyruus Health, Creating a Unified Patient Experience

Oracle Confirms Layoffs in Kansas City

Oracle Confirms Layoffs in Kansas City

Philips Future Health Index 2025: AI and Digital Tech Can Help Solve Cardiac Care Crisis

Philips Future Health Index 2025: AI and Digital Tech Can Help Solve Cardiac Care Crisis

Optain Health Secures $26M to Advance AI-Powered Retinal Screening

Optain Health Secures $26M for AI-Powered Retinal Screening

Sutter Health and Epic Launch "Sutter Sync" to Optimize Remote Chronic Care

Sutter Health and Epic Launch “Sutter Sync” to Optimize Remote Chronic Care

Secondary Sidebar

Footer

Company

  • About Us
  • Advertise with Us
  • Reprints and Permissions
  • Submit An Op-Ed
  • Contact
  • Subscribe

Editorial Coverage

  • Opinion
  • Health IT
    • Care Coordination
    • EMR/EHR
    • Interoperability
    • Population Health Management
    • Revenue Cycle Management
  • Digital Health
    • Artificial Intelligence
    • Blockchain Tech
    • Precision Medicine
    • Telehealth
    • Wearables
  • Startups
  • Value-Based Care
    • Accountable Care
    • Medicare Advantage

Connect

Subscribe to HIT Consultant Media

Latest insightful articles delivered straight to your inbox weekly

Copyright © 2025. HIT Consultant Media. All Rights Reserved. Privacy Policy |