What You Should Know:
– Today Amperos Health (Amperos) announces the launch of the world’s first multi-modal AI biller for healthcare providers, designed to combat denials and collect unpaid claims for revenue cycle management (RCM) teams.
– With teams drowning in manual tasks to just gather the information needed to work denials, Amperos stands alone with its multi-modal platform, putting its AI coworker Amanda to work across both calling and insurance portals.
Amperos Health: AI-Powered RCM Automation for a Broken Claims System
Amperos Health is a New York-based healthtech company pioneering the first multi-modal AI biller purpose-built for revenue cycle management (RCM) teams. Designed to combat rising insurance denials and streamline claims processing, Amperos delivers a HIPAA-compliant, bank-grade secure platform that enables providers to resolve 2–5x more denials, recover significantly more revenue, and enhance RCM team productivity. Since its founding in 2023, Amperos has automated over 75,000 calls—equivalent to the workload of 60 full-time billers—and helped clients recover $120 million in annual revenue.
At the core of Amperos’s offering is “Amanda,” an AI coworker trained by experienced healthcare billers to manage high-volume, low-value claims interactions. Amanda combines voice and browser-based automation to handle two essential tasks:
· She autonomously conducts follow-up calls with insurance companies regarding outstanding or denied claims, saving billers hundreds of hours daily.
· She natively navigates payer portals to retrieve claim statuses and pull key denial or payment information.
Amanda’s multi-modal intelligence enables her to act across systems—cross-referencing data from web portals with real-time phone conversations to adjudicate claims more effectively. She then consolidates this information into the Amperos platform, enabling human billers to focus their expertise on complex, high-impact cases. Unlike many healthcare AI solutions that require extensive scripting and onboarding, Amanda is fully functional out of the box—no custom configuration or lengthy implementation process required.
Addressing the RCM Crisis in U.S. Healthcare
Amperos emerges at a time of growing instability in the healthcare revenue cycle. Several interlinked challenges underline the urgency of intelligent automation:
· Insurance denial rates are increasing 10% annually, with 15% of claims initially rejected.
· These denials represent over $200 billion in lost revenue each year, even as $26 billion is spent on adjudication and collections—despite 70% of denied claims ultimately being overturned.
· Staffing shortages remain a major obstacle, with 63% of RCM teams reporting understaffing and turnover rates ranging from 11–40% annually.
· Flat reimbursement rates coupled with rising operational costs are pushing clinics—especially small and rural providers—to reduce services or shut down entirely.
· Existing RCM infrastructure is outdated and vulnerable. The Change Healthcare cyberattack that paralyzed claim processing for months forced providers to take on debt just to stay operational.
Leadership & Funding
The Amperos team brings cross-sector expertise in AI, healthcare, and enterprise systems:
· CEO Michal Miernowski offers a decade of investment and advisory experience in healthcare and financial services.
· CPO Alvin Wu previously led product and engineering teams at companies including Samsara, Fitbit, and Backbone.
· CTO Wilson Wang, an early innovator in LLM and voice agent development, formerly worked at Amazon.
The company recently closed a $4.2 million seed round led by Uncork Capital, Neo, and Nebular, with participation from strategic angels from OpenAI, Twilio, and Stripe—bringing total funding to $5 million.
Amperos Health aims to make reimbursement an invisible part of healthcare delivery—so providers can focus on growth and patient care, not administrative survival.
