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Medsender Raises $5M for AI-Powered Workflow Automation Platform

by Syed Hamza Sohail 01/31/2025 Leave a Comment

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What You Should Know:

–  Medsender, the AI-powered workflow automation platform for healthcare providers, is pleased to announce a recent $5 million Series A investment led by Ballast Point Ventures.

–  Medsender will use the investment to bolster its commercial team, accelerate its technology pipeline development, and drive industry-leading performance for its clients.

Medsender: AI-Powered Workflow Automation for Healthcare

Medsender is an advanced workflow automation platform designed to reduce administrative burdens in healthcare. Trusted by thousands of providers across all fifty states, Medsender integrates with EHR systems and leverages artificial intelligence to automate complex administrative tasks, enabling healthcare professionals to focus on patient care.

·       AI-Driven Automation: Medsender processes and synchronizes data from unstructured sources, including fax, email, and phone, streamlining workflows and enhancing efficiency.

·       Seamless Integration: The platform offers a robust API and an intuitive web interface, with pre-built integrations for dozens of EMR/EHR systems and healthcare applications.

·       Optimized Patient Communication: Medsender’s AI Medical Assistant® (MAIRA™) manages all inbound patient phone calls with accuracy and a human-like voice, significantly reducing call-handling times.

·       Improved Operational Efficiency: By automating tasks such as referral processing, scheduling, and patient request management, Medsender enables healthcare providers to achieve same-day referral processing and increased patient scheduling rates. When used with MAIRA™, call-handling workloads can be reduced by up to 80%.

“Medsender transforms healthcare operations from a daily challenge into a strategic advantage,” said Zain Qayyum, Founder and Co-CEO of Medsender. “By automating critical tasks such as document management, referral workflows, and patient interactions, Medsender empowers clinics to streamline their operations and enhance patient care.”

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