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Array Behavioral Care and KeyCare Partner to Improve Mental Health Integration

by Syed Hamza Sohail 11/21/2024 Leave a Comment

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What You Should Know:

– Array Behavioral Care, the nation’s leading virtual psychiatry and therapy practice providing quality mental health services across the continuum of care, and KeyCare, the nation’s first Epic EHR-based virtual care company, today announced a partnership that will eliminate system-wide gaps in mental health treatment. By working within KeyCare’s Epic-based platform, Array’s tele-behavioral health providers can seamlessly coordinate care across hospital, community/outpatient, and home settings.

–  By working within KeyCare’s Epic-based platform, Array’s tele-behavioral health providers can seamlessly coordinate care across hospital, community/outpatient, and home settings. Thus, healthcare providers can easily share patient data and get a comprehensive view of their combined physical and mental health that enhances treatment pathways while ensuring the most efficient and highest quality of care

Array Behavioral Care: Redefining Integrated Virtual Psychiatry and Therapy

Array Behavioral Care is the leading virtual psychiatry and therapy practice in the United States, offering a fully integrated continuum of behavioral health care. Through strategic partnerships with hospitals, health systems, community organizations, and payors, Array ensures timely, high-quality treatment tailored to patient needs across various settings, from hospitals to homes.

  • Comprehensive and Coordinated Care:
    Array’s collaboration with KeyCare enhances care coordination across multidisciplinary teams, ensuring that patients receive treatment optimized to their mental health needs, irrespective of severity. By leveraging a unified platform for tracking patient progress and outcomes, Array:
    • Measures care effectiveness.
    • Prevents unnecessary escalations in treatment.
    • Supports seamless transitions between high-acuity settings, such as hospitals, and low-acuity environments, like homes.
  • Addressing Behavioral and Physical Health Interconnections:
    The integration of behavioral and physical health is critical, as:
    • 70% of patients with mental health disorders also have medical co-morbidities.
    • 30% of adults with physical conditions experience mental health disorders.
      Despite this close connection, care is often fragmented across disciplines, contributing to a significantly reduced life expectancy—10 to 25 years shorter—for individuals with severe mental health disorders.
  • Improving Patient Outcomes:
    By bridging the gap between mental and physical health care, Array mitigates the adverse effects of fragmented care, which include:
    • Increased risk of strokes.
    • Impaired immune function.
    • Gastrointestinal dysfunction.
    • Slow wound healing.

Array Behavioral Care’s integrated approach not only enhances the quality of mental health services but also addresses the broader health impacts of uncoordinated care, transforming outcomes for patients nationwide.


“By partnering with KeyCare, we’ve created a first-of-its-kind nationwide solution to behavioral healthcare fragmentation, where all of a patient’s doctors have access to data so that they can deliver the right care at the right time and in the right dose,” said Shannon Werb, CEO of Array Behavioral Care. “With Array providing the expert clinicians and best practices, and KeyCare as the connective tissue, we’ll move behavioral health forward by integrating proprietary evidence-based care pathways that drive measurable improvements in patient outcomes, reduce healthcare costs, and enhance care quality.” 

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