What You Should Know:
– Heart failure patients navigating their condition face multiple issues, including daily care management and monitoring, as well as risk of hospitalization. To improve the care experience for patients living with heart failure, Kettering Health has partnered with Story Health, a digital health company transforming specialty care delivery.
– For Kettering Health patients who opt into the program, Story Health will collaborate with Kettering Health providers for virtual, personalized care through medication management, home heart health monitoring, and clinical care team support to help reduce readmission rates and increase provider capacity.
Enhancing Cardiovascular Care Through a Collaborative Partnership Between Kettering Health and Story Health
Kettering Health, a faith-based nonprofit health system, is dedicated to improving the well-being of communities across western Ohio through healthcare and education. The system consists of 14 medical centers and over 120 outpatient locations, along with the Kettering Health Medical Group, which includes more than 700 board-certified providers. Together, they are committed to elevating health, healing, and hope within the community.
To further support this mission, Kettering Health has partnered with Story Health, which utilizes technology and a specialized care team to enhance the quality of life for patients with cardiovascular conditions. Story Health’s care model has proven effective in delivering superior health outcomes, particularly for underserved populations, with high levels of patient engagement.
Key features of the partnership include:
– Proactive Care Support: Licensed and experienced Story Health care teams engage patients through text, phone, or video to provide continuous support between appointments.
– Daily Health Data Review: Story Health coaches monitor health data submitted by Kettering Health patients to make necessary medication adjustments, provide education, manage symptoms, and resolve prescription issues.
– Post-Discharge Follow-Up: Kettering Health enrolls patients in the Story Health program following hospital discharge, aiming to improve post-discharge care and encourage greater patient involvement.
This partnership addresses critical challenges faced by health systems, such as reducing readmission rates. By addressing post-discharge barriers early, Kettering Health and Story Health can minimize complications and enhance patient outcomes. The compassionate care team meets patients where they are, ensuring personalized care that aligns with each individual’s needs.
“Our partnership with Kettering Health ensures patients with heart failure stay engaged, allowing them to receive the highest-quality care. We help the health system reduce readmission rates while also increasing the number of patients they can support,” said Story Health Co-founder and CEO Tom Stanis. “Post-discharge, our experienced care team drives greater engagement from day one, so patients keep up with their care plans.”
