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Cured by Innovaccer Launches AI-Powered Healthcare Experience Platform

by Jasmine Pennic 04/19/2024 Leave a Comment

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Cured by Innovaccer Launches AI-Powered Healthcare Experience Platform

What You Should Know: 

– Innovaccer, a leader in healthcare data activation, has unveiled the Healthcare Experience Platform (HXP), a comprehensive AI-powered solution designed to boost patient engagement and accelerate revenue growth for healthcare providers. 

– This announcement follows Innovaccer’s acquisition of Cured, a strategic move to propel innovation in patient experiences and outcomes.

HXP: A Data-Driven Approach to Modern Healthcare Experiences

The HXP integrates various vital components to deliver a modern, data-driven approach to patient experiences. It leverages:

  • Comprehensive Healthcare Data: The platform incorporates clinical, demographic, financial, and engagement data to create a holistic view of each patient.
  • Omnichannel Communication: Patients can connect seamlessly through their preferred channels, ensuring effective communication.
  • Robust AI and Analytics: Artificial intelligence personalizes experiences, automates tasks, and generates valuable insights.

HXP Capabilities: Empowering Patients and Providers

The HXP offers a range of features designed to benefit both patients and providers:

  • Consumer Data Platform (CDP): This unifies patient data from various sources, enabling targeted and personalized experiences.
  • Patient Journey Management: Leverage 80+ pre-built patient journeys and AI-powered multi-channel campaigns to guide patients seamlessly through their care journey, enhancing the overall healthcare experience.
  • AI-powered Contact Center: Improve patient access and operational efficiency with features like automated appointment scheduling, first-call resolution, and proactive identification of care gaps – all powered by AI.
  • Market Intelligence: Gain strategic and financial insights to stay ahead of the curve. Identify growth opportunities, optimize referral patterns, and make data-driven decisions that maximize ROI.
  • AI-powered Propensity Modeling: Target the right patients with the right interventions. Propensity models identify patients most likely to benefit from specific services, improving conversion rates, ROI, and patient satisfaction.
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Tagged With: Artificial Intelligence, Innovaccer

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