What You Should Know:
– Senior Whole Health by Molina Healthcare (“Senior Whole Health”) announced a strategic partnership with Cityblock to elevate the quality of care for its Massachusetts members.
– The partnership extends beyond traditional medical care by connecting members with community-based organizations that provide assistance with housing, healthy food access, and utility reimbursements.
Serving Dual Eligible Members in Massachusetts
Senior Whole Health caters to Massachusetts residents dually eligible for both Medicare and MassHealth (Medicaid). Cityblock, a recognized leader in value-based healthcare, serves Medicaid and lower-income Medicare beneficiaries. This partnership expands access for members, allowing them to connect with a broader network of specialists:
- Mobile urgent care
- In-home care
- 24/7 virtual care
Integrated Care Model for Improved Outcomes
Cityblock’s model leverages a multidisciplinary care team comprised of primary care providers, behavioral health specialists, community health partners, nurse care managers, pharmacy navigators, and more. Their 2024 “Equity in Action Report” highlights the effectiveness of this approach, demonstrating a notable decrease in unnecessary emergency room visits, increased member engagement, and improved clinical continuity – all contributing to a healthier quality of life.
“We’ve seen that the dually eligible population often has a higher prevalence of chronic conditions and unmet social needs that can lead to poor health outcomes,” said Dr. Kameron Matthews, Cityblock’s chief health officer. “We are honored to partner with Senior Whole Health in Massachusetts to ensure their members have access to the care and support they need and deserve – this is true health equity in action.”
