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UnitedHealthcare Launches Virtual Eyewear Prescription Renewal

by Jasmine Pennic 06/23/2023 Leave a Comment

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What You Should Know: 

  • UnitedHealthcare launches a new virtual eyewear prescription renewal option for millions of members enrolled in eligible employer-sponsored vision plans.
  • Millions of UnitedHealthcare Vision members now have the option to virtually renew their prescriptions for contact lenses and glasses at no additional cost, all from the comfort of home or on the go.  

UHG Virtual Perscription Renewal Benefits

The capability is designed as an additional option for UnitedHealthcare Vision members to renew their optical prescriptions until they can schedule an in-person appointment with an eye care provider for a comprehensive eye exam. 

Key benefits of the new capability include: 

  • An expedited and convenient way to renew unchanged optical prescriptions as a value-add service, which means the online appointment is an additional option and does not replace in-person appointments covered under the member’s plan.  
  • Access 24/7 to an online screening that enables members to evaluate how well they can see with their existing contact lens or glasses prescription.
  • Prescriptions offered by board-certified ophthalmologists who are licensed in the member’s state and usually available within four business hours.

This service is not designed to be a replacement for comprehensive eye care, rather an alternative for people who need on-demand support.

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