What You Should Know:
– Ambetter Virtual Access is a new, innovative health plan that will support affordable and convenient access to licensed virtual primary care providers as well as access to specialists, mental health providers and a Care Team to assist with navigating the platform and in-network resources.
Ambetter Virtual Access Benefits for Members
Ambetter Virtual Access members will benefit from low premiums as well as $0 visit costs for all virtual care when delivered through the Teladoc Primary360 service, which gives members access to a Teladoc primary care physician and Care Team, offering a range of services including the virtual delivery of 24/7 urgent care, prevention, screening, and ongoing condition management, as well as navigation to Ambetter’s in-person, high-quality network providers. For ongoing management of health and wellness needs, members also receive a personalized care plan that includes reminders for follow-ups and action items.
In addition, select in-network lab and other preferred in-network services will be delivered for a $0 co-pay when referred by a virtual care provider. Ambetter Virtual Access members will also have access to comprehensive non-virtual care through Ambetter’s extensive provider network of healthcare providers and hospitals.
“Ambetter and Teladoc Health together are perfectly positioned to deliver integrated care where Primary360 is the virtual hub for a broad range of health services at home, paired with a hybrid, and in-person experience when the member needs it,” said Kelly Bliss, President of U.S. Group Health at Teladoc Health. “Our partnership targets many of the historical challenges to healthcare access, opening up primary care to those looking for a healthcare experience designed around them. Primary360 will empower more people to live their healthiest lives.”