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AMA Releases Playbook to Aid Patients with Electronic Access to Medical Records

by Jasmine Pennic 02/25/2020 Leave a Comment

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AMA Releases Playbook to Aid Patients with Electronic Access to Medical Records

– American Medical Association (AMA) releases Patient Records Electronic Access Playbook that focuses on dispelling myths around HIPAA and helping physicians and their practices understand their obligations to provide patients with access to their health information.

– Playbook provides best practices including detailed process flows for efficiently providing patients with electronic access to medical records are combined into an authoritative resource.


The American Medical Association (AMA) has created a new online resource to direct physician practices through the legal complexities and operational challenges of providing patients with access to their digital health information. The Patient Records Electronic Access Playbook makes it easy and efficient for medical practices to integrate record-sharing fulfillment with day-to-day operations.

The Importance of Increasing Patient Access to Their Own Medical Inforamtion

The four-part playbook compiles an extensive catalog of educational information and reference resources with practical tips, case scenarios, and best practices for protecting patients’ privacy while empowering patients and their caregivers with convenient electronic access to their complete medical record. Patients have the right to access their own medical information and providing patients with electronic access is a step toward improving the overall efficiency of the medical care team. 

AMA Playbook Overview

The AMA playbook dispels the myths and misconceptions from an array of complex federal and state laws surrounding patient electronic access to medical information. Navigating this puzzle of legal requirements has been a source of significant confusion among patients, third parties and especially medical practices focused first and foremost on delivering patient care.

The playbook offers authoritative information to help medical practices better understand the pertinent laws and how they govern key topics for patient record sharing. These topics include:

– Amounts and types of information,

– Forms and formats for sharing records,

– Patient requests and Involvement of third parties,

– Timing for record request fulfillment,

– Denial of record request access,

– Permissible charges, and

– Confidentiality of substance use disorder records.

Key Steps Make Patient Requests More Efficient

To help medical practices integrate legal compliance with patient care operations, the playbook offers a set of steps to make the fulfillment of patient record requests clearer and more efficient. The steps are designed to help medical practices understand the capabilities of their electronic health record (EHR) systems, keep key points in mind, and promote greater use of EHRs among patients.

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Tagged With: AMA, American Medical Association, Caregivers, digital health, Electronic Health Record, HIPAA, Medical Practices, medical records, Patient Access, Patient Care, physicians

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