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Walgreens Launches New Digital Marketplace to Connect Visitors to Healthcare Providers

by Jasmine Pennic 07/26/2018 Leave a Comment

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Walgreens today introduced Find Care Now, a digital platform and marketplace that helps connect the company’s millions of mobile and online visitors to healthcare services to a growing selection of recognized healthcare providers in their community. The company is working closely with a current list of 17 participating providers as part of the effort, further enhancing Walgreens omnichannel role as a convenient and trusted neighborhood healthcare destination.

Find Care Now services include physicians or nurse practitioners at urgent care centers co-located at Walgreens drug stores, or at Walgreens stores that offer Healthcare Clinic or other provider retail clinic services. Find Care Now makes it easier for customers to navigate and search for local and digital healthcare services, with offerings in certain markets as varied as neighborhood healthcare clinics, urgent care, telehealth, lab testing, physician second opinions, and even physician house calls and optical and hearing services in select markets.

“People expect accessible quality care that fits their busy lives, and this is another way in which we’re continually evolving our business to bring healthcare services closer to our patients,” said Richard Ashworth, president of operations, Walgreens. “Find Care Now is part of a series of innovations to offer a true omnichannel experience for Walgreens customers, as we work with others in the healthcare community to improve access to affordable healthcare services in the communities we serve.”

Find Care Now is accessible through the Health Services section of the Walgreens mobile app and online at www.walgreens.com/findcarenow. Care service options are made available based upon a user’s location and health condition, ensuring convenient and relevant results are always offered. Users can view cash pricing information and also have the ability to schedule visits or complete virtual consultations in some markets.

The Walgreens Find Care Now marketplace will include leading healthcare providers across the U.S., including:

  • Advocate Health Care, Chicago
  • Baptist Health, Jacksonville, Florida
  • Community Health Network, Indianapolis
  • DermatologistOnCall, national online dermatology service
  • Florida Hospital, Tampa
  • Heal, on-demand doctor house calls in California, Washington, D.C. and Northern Virginia
  • LabCorp, lab testing and diagnostics
  • MDLIVE, national telehealth service
  • MedExpress Urgent Care, an Optum company and provider of neighborhood medical care
  • NewYork-Presbyterian Hospital in collaboration with Weill Cornell Medicine and Columbia University Irving Medical Center, New York
  • Piedmont Healthcare, Atlanta
  • Providence St. Joseph Health, including Providence Express Care in Portland, Oregon, and Swedish Express Care in Seattle
  • SSM Health, St. Louis
  • UHealth – The University of Miami Health System, Miami
  • Walgreens Healthcare Clinics
  • Walgreens Hearing
  • Walgreens Optical

“Through market research, our customers showed they would welcome Walgreens as an online source of information about healthcare solutions and telemedicine,” said Giovanni Monti, vice president and director of healthcare innovation, Walgreens Boots Alliance, Inc. “By combining digital assets with our strong local footprint, Walgreens offers a unique and convenient model for patients to find care built around their needs. In addition, we have a growing number of provider healthcare collaborations and a product development roadmap that will soon add more valuable features to Find Care Now.”

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Tagged With: Walgreens

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