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Survey: 64% of Executives Believe EHRs Have Failed to Deliver Critical VBC Tools

by HITC Staff 03/05/2018 Leave a Comment

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Survey: 64% of Executives Believe EHRs Have Failed to Deliver Critical VBC Tools

64 percent of healthcare executives say EHRs have failed to deliver better PHM tools, and about half claim they would be willing to switch EHRs to get these capabilities, according to new data from Sage Growth Partners (SGP).

The EHR market is maturing at the same time that value-based care has grown more permanent roots. As the inpatient EHR market begins to consolidate, SGP conducted an online survey of 100 healthcare executives (87% C-suite) to understand their perspectives about what EHRs can – and can’t – do well to give them what they need in today’s environment.

Other key findings from the survey include:

The EHR market is maturing

70% of providers have had an EHR for at least three years and roughly half also have third-party PHM solutions

General EHR satisfaction is greater than satisfaction with EHRs’ ability to deliver the capabilities executives need to succeed in VBC

VBC needs are not being met

64% of providers believe EHRs have failed to deliver many critical VBC tools

Less than 25% of providers believe their EHRs can deliver on core KLAS criteria for VBC

60-75% of providers are seeking third-party solutions outside their EHR for VBC solutions

EHRs have traction; the PHM market is unsettled

65% are somewhat/highly unlikely to replace their EHR in three years

50% or respondents are somewhat/highly likely to switch out their PHM vendor in three years

VBC ROI attributed to PHM, though budgets are modest

Compared to the significant investment in EHRs, investments in PHM tools are modest; 31% have a PHM budget of less than $100,000

76% have realized ROI with VBC and 46% of these respondents believe that a third-party PHM solution beyond the EHR was critical to success

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Tagged With: Sage Growth Partners (SGP), Value-Based Care

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