Teladoc Chief Medical Officer (CMO) Henry DePhillips has been named to the National Quality Forum (NQF) Telehealth Multi-stakeholder Committee. As part of member of NQF, DePhillips will work closely with the multi-stakeholder NQF committee to establish a structure for measuring the quality of telehealth encounters and to identify existing and potential metrics that could be used to evaluate the quality of telehealth services.
The NQF Committee will assess the best means of measuring the quality of healthcare services that incorporate telehealth as the primary delivery method, and guide the future development of telehealth-related measures. The Committee will conduct multi-stakeholder reviews of existing and potential telehealth metrics, identify current measurement gaps, and develop a measurement framework and a set of guiding principles for potential future telehealth measurement. This work is funded by the U.S. Department of Health and Human Services.
“Establishing a standard of industry-wide measures for telehealth encounters will be invaluable to the growth and continued success of the telehealth industry,” said Dr. DePhillips in a statement. “At Teladoc, we have been successfully pioneering the development of clinical protocols tailored specifically to the delivery of remote care for more than a decade now. With the industry ready to boom, I am eager to share our expertise in this journey with the NQF Telehealth Multi-stakeholder Committee and further establish telehealth as a central, interconnected component of our healthcare system.”
