Practice Fusion, a cloud-based EHR platform for doctors and patients, today announced the hiring of four new members to its leadership team: Matt Ackley as Chief Marketing Officer; Dorothy Gemmell as Senior Vice President, Life Science Practice and Strategic Partnerships; Tim Rauschenbach as Vice President, Customer Service and Support; and Dave Caldwell as Senior Vice President, Enterprise Solutions. Additionally, Alan Black has joined Practice Fusion’s Board of Directors as its newest director, and will also serve as the Chairperson of the Audit Committee.
The expansion of its leadership bench with industry veterans from the technology and health sectors further strengthens Practice Fusion’s continued growth and forward momentum for achieving its long-term business plans.
Key Facts about Executive Hires:
– Matt Ackley joins as Chief Marketing Officer, with experience at Fortune 500 companies Google and eBay.
– Dorothy Gemmell, a former senior vice president (SVP) at WebMD, joins as SVP, Life Science Practice and Strategic Partnerships.
– Tim Rauschenbach joins as Vice President, Customer Service and Support, with experience at United Health Group and Amazon.
– Dave Caldwell, a former executive at Quest Diagnostics, joins as SVP, Enterprise Solutions.
– Alan Black, the current CFO of Zendesk, joins the Board of Directors and will serve as the Audit Committee Chairperson.
Matt Ackley Bio
Matt Ackley joins Practice Fusion from Marin Software, a leading cross-channel performance advertising cloud platform for advertisers and agencies, where he served as senior vice president for product and as chief marketing officer. An industry veteran, Ackley previously served as eBay’s vice president of advertising and internet marketing for five years as well as serving as Google’s managing director of media and platforms market development for two years. Ackley holds a M.B.A. fromHarvard Business School and a B.S.E. from Duke University.
Dorothy Gemmell Bio
Dorothy Gemmell joins Practice Fusion after previously serving as the president of Havas Life New York, a full-service advertising agency focused on serving health and wellness clients. She also served as senior vice president, for sales and operations for WebMD, where she spent thirteen years building that company’s revenue generating teams. Prior to WebMD, Gemmell spent ten years in sales, sales leadership, and marketing roles at Pharmacia (now Pfizer). She is a graduate of McGill University in Montreal, Canada and holds a B.Sc. in Biochemistry.
Tim Rauschenbach joins Practice Fusion from United Health Group, a national and worldwide leader in health care coverage, where he served as its director of customer service. Prior to that, Rauschenbach served as the global vice president for customer service at Amazon. With a broad spectrum of experience, Rauschenbach brings a deep expertise focused on maximizing customer experience and loyalty. Rauschenbach holds a Bachelor’s degree in Business Administration from Indiana State University.
Dave Caldwell Bio
Dave Caldwell joins Practice Fusion from Transcend Insights, a wholly owned subsidiary of Humana, where he served as that company’s vice president of sales and marketing. During his career, Caldwell has led highly successful sales, marketing, and client service organizations for three Fortune 500 companies, as well as established and grown the commercial operations for two emerging healthcare technology firms. He has held executive roles with Thermo Fisher Scientific, Quest Diagnostics, Baxter Healthcare, and Focus Diagnostics. Caldwell earned his Bachelor’s degree from St. Olaf College and an M.B.A. from the Kellogg Graduate School of Management at Northwestern University.
Alan Black Bio
Alan Black, who joins Practice Fusion as a Board member, will bring important financial and industry experience and expertise in his roles as the company’s new director and Audit Committee Chairperson. He is the current CFO of Zendesk and previously served as the chief executive officer of Intelliden Inc., a software company that was acquired by IBM in January 2010. Black holds a Bachelor of Commerce, and a Graduate Diploma in public accountancy, from McGill University. Black is also a fellow at McGill’s Dobson Centre for Entrepreneurial Studies.
