As the EHR replacements, provider consolidations and meaningful use uncertainties come to resolutions this year, the client loyalty spectrum discernably ranges from those hospitals with high EHR and HIT satisfaction, clinician usability and business analytics, to other hospitals unmistakably stuck with systems nominally operative, trapped with vendors due to huge capital investments, and in deep debt.
This week, Black Book Rankings unveiled its HIT Loyalty Index, a framework for measuring
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Black Book Rankings
Black Book Rankings Toughens EHR Survey Standards To Avoid Intentional Bias
Black Book Rankings announced on Friday that its EHR survey standards will be rigidly audited to remove ballots cast by provider organizations that serve as the resellers, VARs and/or channel partners. Black Book’s recent survey inspection of the nearly 29,000 EHR user ballots collected from Q3 2014 to Q1 2015 discovered 33 hospital resellers casting EHR satisfaction and loyalty responses for 740 physician practices. This discovery prompted supplementary audits and an extended resurveying phase
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Top 10 Most Popular Articles in July 2013
Each month we compile a list of the 10 most popular articles we published that month, based on the number of page views.
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