What You Should Know
- Sage has launched Tasking, a solution that unifies planned care from EHRs with unplanned care alerts into a single, real-time mobile workflow.
- The solution initially launches through a bi-directional integration with ALIS, ensuring care plans and frontline assistance are constantly in sync across both platforms.
- The platform addresses caregiver burnout by enabling point-of-care documentation, eliminating the need for staff to record care activities after their shifts end.
- Operational benefits include Level of Care (LOC) recommendations and staffing insights fueled by a complete data picture of both planned and unplanned resident needs.
- This launch follows Sage’s $65M Series C funding led by Goldman Sachs Alternatives, aimed at shifting the industry toward predictive, AI-powered prevention.
The senior living and skilled nursing industries have historically struggled with a “fragmentation gap.” While formal care plans are meticulously maintained within an Electronic Health Record (EHR), the reality of daily frontline work—consisting of real-time alerts and spontaneous resident needs—often lives in a separate, disconnected system or remains entirely undocumented. Sage, an integrated care platform, has moved to bridge this divide with the launch of Tasking. This new solution represents a fundamental shift in clinical operations, moving away from siloed data entry and toward a single, unified workflow for the caregiver.
By integrating directly with ALIS, a leading senior living software provider, Sage is enabling a bi-directional flow of information. This means that a task planned in the EHR is immediately visible to the caregiver on the floor, and any unplanned care delivered in response to an alert is instantly documented back into the resident’s record. This level of connectivity is designed to reduce the cognitive load on staff who previously had to jump between apps or paper notes, often resulting in incomplete records and clinical risks.
Reducing Burnout Through Point-of-Care Documentation
A primary driver for the development of Tasking is the pervasive issue of caregiver burnout. When documentation is treated as a separate administrative task to be completed at the end of a long shift, it becomes a significant burden. Ellen Johnston, Co-founder and Chief Product Officer of Sage, emphasizes that the goal is to make it as easy as possible for caregivers to document care “in the moment.” By bringing documentation into the natural flow of the workday, Sage aims to give frontline teams their time back, allowing them to focus on the human element of resident care rather than late-night administrative hurdles.
The platform’s high engagement rate—currently at 90%—suggests that care teams are already deeply reliant on Sage for their daily tasks. The addition of Tasking builds on this existing trust by centralizing all daily workflows into one intuitive app. For caregivers, this means a more predictable and manageable caseload; for residents, it means more consistent attention from a staff that is less preoccupied with impending paperwork.
Enhanced Visibility and Financial Performance for Operators
Beyond the frontline experience, Tasking provides a new layer of “operational intelligence” for community leadership. By capturing a complete picture of every care interaction—both scheduled and unscheduled—the platform can provide data-driven recommendations for staffing and Level of Care (LOC) adjustments. This visibility is critical for ensuring that communities are properly compensated for the actual care they provide and that staffing levels are optimized to meet real-time demand.
This announcement comes as Sage continues to demonstrate significant impact on the industry’s bottom line and safety standards. Sage-powered communities have already identified a $275 increase in Net Operating Income (NOI) per resident per month and a 50% reduction in falls compared to industry averages. With the recent $65M Series C investment led by Goldman Sachs Alternatives, Sage is positioned to further evolve its predictive AI capabilities, moving the sector from a reactive model of care to one defined by proactive prevention and dignity.
Why This Matters
The most valuable data is no longer just what you planned to do, but what your staff actually did. The partnership with ALIS create a bi-directional loop enables Sage to potentially solve the “data leakage” problem where millions of minutes of care go unrecorded each year.
