What You Should Know:
– Cognizant announced the launch of TriZetto® AI Gateway, a foundational product designed to seamlessly integrate generative AI capabilities across its TriZetto healthcare ecosystem.
– The new solution aims to revolutionize healthcare delivery by providing organizations with the tools needed to securely adopt advanced AI and automation.
Secure Foundation for AI Integration
The TriZetto® AI Gateway addresses a critical challenge for enterprises today: the secure, compliant, and scalable integration of AI into complex software environments. The gateway simplifies this by providing a single, secure access point for all TriZetto software to interact with AI agents, all under client-defined governance and oversight. It includes enterprise-grade capabilities such as identity management, single sign-on (SSO), role-based access controls, and cost transparency.
“TriZetto® AI Gateway is not just a connector—it’s the foundation of our agentic AI strategy,” said Craig Mengert, Chief Executive of TriZetto. “It allows us to embed intelligence into every layer of TriZetto’s portfolio, from care management to claims and customer service, while giving clients configurable control over their AI infrastructure.”
AI Gateway: New Class of Intelligent Operations
The gateway is designed to power dozens of AI agents across the TriZetto portfolio, delivering a measurable impact for Cognizant clients. Early adopters have already reported significant time savings per care manager case, which allows for more clinical time with patients and faster onboarding for claims processors.
The AI Gateway also serves as the technical foundation for the upcoming
TriZetto® Assistant, a feature that will allow users to access generative AI directly within TriZetto interfaces. This assistant is designed to complement human workflows by automating routine tasks and simplifying complex procedures across claims, care management, and configuration.
“With TriZetto® AI Gateway and the TriZetto® Assistant, we’re enabling a new class of intelligent operations—modular, secure, and deeply embedded in the healthcare ecosystem,” said Diana Sonbay-Benli, VP and Chief Product Officer at Cognizant. “It’s a leap forward in how we deliver value to our clients and their members and patients.”
Availability
The TriZetto® AI Gateway is available as part of the August 2025 release and will be licensed exclusively to clients already using TriZetto products to ensure seamless integration.
