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West Tennessee Healthcare Invests in AI to Improve OR Efficiency, Utilization, & Surgical Growth

by Syed Hamza Sohail 07/19/2024 Leave a Comment

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What You Should Know:

– West Tennessee Healthcare, a not-for-profit healthcare system with 7 hospitals and multiple supporting clinics, treating more than 185,000 patients, today announced a partnership with Qventus, the leading provider of AI-based software that automates health system operations and patient flows.

– Qventus’ Perioperative Solution empowers surgical teams at West Tennessee Healthcare to optimize scheduling and increase patient access by providing real-time visibility into operating room (OR) availability and proactively matching open times with the most suitable cases and surgeons.

 Qventus and West Tennessee Healthcare: Pioneering AI-Driven Care Operations for Optimal Efficiency

Qventus, a leader in AI-based software for automating care operations in both OR and inpatient settings, has partnered with West Tennessee Healthcare to enhance surgical efficiencies across multiple facilities. This collaboration leverages Qventus’ advanced technology and deep understanding of healthcare challenges to optimize patient flow, reduce cognitive load on care teams, and improve the overall patient experience.

At launch, the partnership will encompass 42 ORs across three West Tennessee Healthcare facilities, with plans to expand to 56 ORs in all surgical-capable hospitals by fall 2024. Utilizing AI, machine learning, deep personalization, and automation, the health system aims to achieve strategic objectives, including revenue growth, reduced staff burden, and enhanced patient experiences. By training models to align with their specific strategies, West Tennessee Healthcare creates a personalized experience for every surgeon, service, and OR room.

Qventus’ suite of AI-based SaaS solutions, purpose-built for care operations automation, integrates with EHRs and employs machine learning-based automations, behavioral science, and exclusive third-party claims data to drive efficiency across OR departments. The Perioperative Solution is the only platform that automates end-to-end thoughtful surgical program growth by:

– Prioritizing Strategic Cases: Maximizing total case volume by backfilling open time with the most impactful cases for hospital goals.

– Empowering Surgeons: Leveraging AI to predict unused block time and enabling surgeons to release it early.

-Precision Open Time Marketing: Advertising relevant and valuable open time slots based on surgeon preferences and facility capabilities.

–Real-Time Data Insights: Utilizing market and surgical claims data to optimize supply and demand, thereby improving referral strategies.

–Robotic Program Optimization: Unlocking program potential by maximizing robotic surgery utilization.

This partnership represents a significant step forward in the application of AI and machine learning in healthcare, demonstrating the potential to transform care operations and deliver superior patient outcomes through advanced technology and strategic collaboration.

“Surgical availability is key to serving our community well. Qventus is helping our organization streamline and transform the surgical scheduling processes for our patients, surgeons, and staff,” stated Melissa Hayden, MSN, CRNA; Executive Director, Surgical Services of West Tennessee Healthcare. “Maximixing our surgical assets and creating a better experience for our care teams is critical to reduce the hassle of antiquated systems like faxing, calling, and repeatedly emailing to schedule surgical encounters. This new technology helps us fill every white space with the most appropriate surgeon and case. Ultimately, Qventus reduces the noise to enable us to provide the care that truly matters.”

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