What You Should Know:
– Artera, a digital health leader in patient communications, has introduced Artera Care Assist, powered by Hyro, an AI-powered adaptive communications solution.
– Artera Care Assist is a web-virtual assistant that can be deployed on a healthcare providers website, in as little as 48 hours, to answer common patient questions 24/7.
– Patient inquiries including questions around locating providers with specific qualifications and language skills, or finding nearby care facilities and service information can now be answered instantly by the web assistant.
Artera Care Assist Benefits
Key benefits of Artera Care Assist include:
– 24/7 availability: Artera Care Assist can answer patient questions 24/7, even when staff is not available.
– Instant answers: Patients can receive instant answers to their questions, without having to wait on hold or for a staff member to become available.
– Reduced workload: Artera Care Assist can help to reduce the workload of staff by answering common patient questions, freeing them up to focus on more complex tasks.
– Improved patient satisfaction: Artera Care Assist can help to improve patient satisfaction by providing patients with quick and easy access to the information they need.
