Banner Health, one of the largest nonprofit health care systems based in Arizona has selected Kyruus to deploy its full suite of patient-provider match solutions. The implementation of Kyruus ProviderMatch suite and KyruusOne will enhance patient access and deliver a consistent patient experience across the entire organization. The solutions will be rolled out across the system’s six-state operations to enhance the patient experience. More specifically, Banner Health will utilize the KyruusOne provider data management platform, along with the ProviderMatch for Access Centers and ProviderMatch for Consumers applications, to optimize patient-provider matching across multiple entry points to the health system.
With an extensive network of over 20,000 providers, Banner needed a provider data management solution that would allow it to build and maintain comprehensive, accurate provider profiles for all providers. KyruusOne will enable the health system to not only create a single point of access to this data, but also engage providers effectively to drive accuracy. Providers will use Kyruus’ web-based profile management tool and leverage the Kyruus Clinical Library, a proprietary taxonomy with more than 14,000 clinical terms and 400 specialties, to configure clinical scopes of practice.
“Engaging providers in the management of their profiles is critical for data accuracy,” said Bryce Carder, Vice President, IT Business Services at Banner Health. “Kyruus’ provider data management platform not only integrates data from various sources through automated feeds, but also includes user-friendly tools for providers and administrators, supporting both data integrity and governance.”
KyruusOne forms the foundation for accurate patient-provider matching by powering the ProviderMatch applications with detailed and reliable provider data. Banner will deploy both ProviderMatch for Access Centers in its call centers and ProviderMatch for Consumers across multiple health system and ACO websites, ensuring consistency in provider information across channels. ProviderMatch’s Smart Search capabilities will enable agents and consumers alike to identify providers who best match a patient’s clinical needs, logistical requirements, and personal preferences, a fundamental part of the overall patient experience. Banner will also utilize Kyruus’ online scheduling capabilities to maximize patient convenience and drive demand conversion.
The system owns and operates 28 acute-care hospitals, Banner Health Network, Banner – University Medicine, Banner Medical Group, long-term care centers, outpatient surgery centers and an array of other services, including family clinics, home care and hospice services, pharmacies and a nursing registry. Banner Health is in six states: Arizona, California, Colorado, Nebraska, Nevada and Wyoming.
