“This is the first time we compared provider feedback about ambulatory clearinghouse vendors from large and small practices,” said report author Jared Dowland. “Our interviews revealed that the differences in provider satisfaction in both segments lie much more in the support received from vendors rather than in their tools.”
As part of this study, KLAS interviewed large and small practices across the country about their clearinghouse solutions. The products reviewed included systems from Allscripts, Availity, Capario, Emdeon, Gateway EDI, GE Healthcare, Navicure, Office Ally, Optum, Practice Insight, RelayHealth and ZirMed.
For more detailed information on each vendor’s performance and on the KLAS report “Ambulatory Clearinghouse 2014: Choosing between Strong Performers,”